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AhmedAlWaeli-9561 asked AhmedAlWaeli-9561 answered

Admin Console crashing after upgrade to 2203

Hi,
i just upgraded my site to 2203 and all looks good except the admin console which crashes when left open. it doesnt crash as long as i am working with it. below logs show up in the adminUI log.
i ran windows update (server 2019)
restarted the server


[1, PID:16132][04/28/2022 22:10:34] :Notification Banner: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
[1, PID:16132][04/28/2022 22:10:34] :System.Net.WebException: The remote server returned an error: (401) Unauthorized.
[1, PID:16132][04/28/2022 22:10:34] :Failed to get a response for OData GET request: https://servername.lcoal/AdminService/v1/ConsoleExtensionMetadata
[1, PID:16132][04/28/2022 22:10:34] :Error getting custom console extensions IDs, versions and names using Admin Service: Unauthorized
[1, PID:16132][04/28/2022 22:10:34] :System.Runtime.InteropServices.COMException\r\nThe RPC server is unavailable. (Exception from HRESULT: 0x800706BA)\r\n at System.Management.ThreadDispatch.Start()
at System.Management.ManagementScope.Initialize()
at System.Management.ManagementObjectSearcher.Initialize()
at System.Management.ManagementObjectSearcher.Get()
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryProcessor.ExecuteQuery(String query, Int32 blockSize, Dictionary`2 contextInformation)\r\n
[1, PID:16132][04/28/2022 22:10:34] :Notification Banner: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
[1, PID:16132][04/28/2022 22:10:34] :System.Runtime.InteropServices.COMException\r\nThe RPC server is unavailable. (Exception from HRESULT: 0x800706BA)\r\n at System.Management.ThreadDispatch.Start()
at System.Management.ManagementScope.Initialize()
at System.Management.ManagementObjectSearcher.Initialize()
at System.Management.ManagementObjectSearcher.Get()
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryProcessor.ExecuteQuery(String query, Int32 blockSize, Dictionary`2 contextInformation)\r\n
[1, PID:16132][04/28/2022 22:10:34] :Roaming User Settings: Query exception loading group 'NotificationTasks': The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
[1, PID:16132][04/28/2022 22:10:34] :System.ArgumentNullException\r\nValue cannot be null.
Parameter name: pUnk\r\n at System.Runtime.InteropServices.Marshal.GetObjectForIUnknown(IntPtr pUnk)
at System.Management.ManagementObject.Put(PutOptions options)
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlResultObject.Put(ReportProgress progressReport)\r\n
[1, PID:16132][04/28/2022 22:10:34] :Roaming User Settings: Put failed for group 'NotificationTasks': Value cannot be null.
Parameter name: pUnk

mem-cm-general
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Jason-MSFT answered
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Jason-MSFT answered

Please submit this using the in-console file a frown feature.

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AhmedAlWaeli-9561 avatar image
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AhmedAlWaeli-9561 answered AhmedAlWaeli-9561 edited

@Jason-MSFT would you please explain. i have no idea what the "in-console file a frown feature" is

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AhmedAlWaeli-9561 answered

thanx alot. report submitted and will update this ticket once we get into a solution.

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AhmedAlWaeli-9561 answered

a site reset solved the issue. it was a recommendation from microsoft support before getting deep into other solutions.

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