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AAE-3956 avatar image
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AAE-3956 asked YukiSun-MSFT edited

Teams | Deleting a duplicate Planner could delete source !

Hi,

In Teams, I duplicated a Tasks Planner tab from an existing one, and then wanted to delete it.
When I did so, the content of the original tab was accidently deleted !
I would like to know if there is anyway to recover it.

Here are the steps :

  1. In a channel, I right-clicked on a Tasks Planner tab and duplicated it

  2. I then opened the drop-down menu of the newly created tab and deleted it

  3. This dialog box appeared
    200640-teams-planner-accidental-delete-1.png

  4. I verified I was about to delete THIS list from THIS planner, with all its tasks, and not the source one, so I checked it and clicked OK

  5. The duplicate Planner tab was deleted. However, in the ORIGINAL Planner tab, ALL CONTENT was deleted too !

This list was shared with team and contains a lot of work.
How could this be normal behaviour to delete it without clearly informing users ?
And above all, is there any way to retrieve it (from a recycle bin folder, Planner Archives, temporary server image or anything...) ?

Please help.
Thanks,
A.




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YukiSun-MSFT avatar image YukiSun-MSFT ·

Hi @AAE-3956,

I right-clicked on a Tasks Planner tab and duplicated it

By "duplicated it", do you mean added a new Planner tab using the existing plan?
201304-1.png

If this is the case, actually the plan on the new added tab is linked and synced with the original plan, so seems to me that it's expected that any change or remove action would affect the original task as well.

And for the situation you described, according to this official link, when the checkbox of "Permanently delete this plan and all its tasks. This data cannot be restored." is selected when removing a plan, "the plan will no longer exist either in Teams or in Planner for web", so I am afraid it's not possible to retrieve it.


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