Can't setup KB5013941 on RDSH servers.

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47451047 asked May 10, '22 AlexZhu-MSFT edited Jun 2, '22

Can't setup KB5013941 on RDSH servers.

Hi. I have RDSH servers. Windows server 2019 - last update KB5012636.

When I install this(KB5013941) update, I get an error about the installation failing and the installation is canceled.

I also tried to install manually from cmd as administrator.

What to do? The problem is only with terminal servers. Any others update with no problem.

remote-desktop-services windows-server-2019

· 3

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AlexandrePerrin-6223 · May 11 at 01:53 PM

Hi,
The same here with error code 0x80073712
sfc NOK
DSIM NOK
GPO Remove NOK

Regards

0 ·

AlexandrePerrin-6223 · May 11 at 01:54 PM

Hi,
The same here with error code 0x80073712
sfc NOK
DSIM NOK
GPO Remove NOK

Regards

0 ·

RinoR-3641 · May 13 at 02:52 PM

Same here. Ok on other Servers, Fails on RDS

Error 0x800f0922.

Tried freeing space on System Reserved, didn't help

0 ·

Answer 1 · 2022-05-16T07:01:22.543Z

47451047 answered May 16, '22

any updates ?

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Answer 2 · 2022-05-16T07:59:16.827Z

WolfgangRein-8690 answered May 16, '22 RinoR-3641 commented May 16, '22

It's common practice to disable Service "App Readiness" on RDSH instances, because of black screens on logon to RDSH https://kb.parallels.com/en/125152.

To install KB5013941 make sure Service "App Readiness" is enabled and startup-type is "Automatically" prior to installation.
After successful install of the Update simply disable Service "App Readiness" again as workaround for black screen issue.

Fixed the problem here, hope this helps someone else too .

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RinoR-3641 · May 16 at 08:31 AM

Perfect. That fixed it.

Thanks Wolfgang

1 ·

Answer 3 · 2022-05-16T12:40:58.13Z

AlexandrePerrin-6223 answered May 16, '22

Always not good for me with service "App Readiness" enable
KB5012647
Error 0x80073712

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