App Service Certification - Domain Validation doesnt work

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PhilippGerber-6516 asked May 11, '22 PhilippGerber-6516 answered May 23, '22

App Service Certification - Domain Validation doesnt work

Hey Community,

i have some Problems with the Domain Validation for an App Serice Certification at Azure.
I have create an TXT Record at the Domain and have wait for 4 to 5 hours.

But allways the same error on the Azure Portal.

The Validation doesnt work.

I cant use a other Validation Option, so i must use this.

i have send me the E-Mail Instructions and when i use the link at this E-Mail i can see that the Certificate is successfully verified completed.

I must really fast use this Certificate. How long i must wait, that i can use this Certificate at Azure Portal?

Thanks for the Answer.

Regards,
Phil

azure-webapps-ssl-certificates

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Answer 1 · 2022-05-11T20:26:20.217Z

ryanchill answered May 11, '22 ryanchill converted comment to answer May 23, '22

Hi @PhilippGerber-6516,

Let's go through Troubleshoot domain and TLS/SSL certificate problems in Azure App Service first so we can nail down the issue you're having. Sounds like you can't validate your host name so let's make sure your TXT records are configured correctly. You'll need a TXT | @ | <app-name>.azurewebsites.net. If you already have that record, try manually verifying your domain. Comment down below none of this worked for you.

With regards to binding the certificate, is managed or 3rd party? Are you using a wildcard or apex? Do you see any errors on the Certificate Binding Operation Detector, under Diagnose and solve problems blade?

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PhilippGerber-6516 · May 12 at 06:43 AM

HI @ryanchill

Thanks for your Answer.
When i do a Troubleshoot the resume its the follow Message:

So i think all its fine, but Azure Portal doesnt get it.

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Answer 2 · 2022-05-16T13:04:15.96Z

PhilippGerber-6516 answered May 16, '22

I have opened a Ticket on Microsoft Support.

The Problem was the Name of the Domain. Azure was in the Name and GODADDY have blacklistet all Names with contains "Azure".

MS have talked with Godaddy and have whitelistet the Domain.

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