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LutzTimmy-5497 avatar image
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LutzTimmy-5497 asked SimonRenMSFT-3639 answered

SCSM Exchange Connector Issues on SCSM 2022

Hello MS Support

Since the upgrade to SCSM 2022, the Exchange Connectore 4.1 no longer works correctly.

The connection to the server is not the problem, also the refresh interval does not cause any problems. But no emails are opened as tickets and the mails are not fetched from the mailbox.

Do you know this problem, or is this new?

201787-image.png




Thanks in Advance

Timmy

msc-service-manager
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1 Answer

SimonRenMSFT-3639 avatar image
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SimonRenMSFT-3639 answered

Hi,

Thanks for posting in Microsoft MECM Q&A forum.

Maybe the troubleshooting guides are helpful:
https://tdemeul.bunnybesties.org/2021/06/troubleshooting-scsm-exchange-connector.html
https://www.pei.com/scsm-exchange-connector/
Please note: The links are not from Microsoft, just for your reference. Thanks for your time.

Best regards,
Simon

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