question

SergeDeMunter-0674 avatar image
1 Vote"
SergeDeMunter-0674 asked MariusSu-7959 answered

Can not use the portal because of a LOOPING SESSION TIMEOUT popup warning

Hi,

Can't work because of a looping session timeout warning.
Tried everything: logout/login, restart the computer...
Can't even access the timeout settings because of that popup...!

EDIT: seems to happen only in Chrome.

22318-session-timeout-2020-09-03-111622.png


azure-webapps
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Grmacjon-MSFT avatar image
2 Votes"
Grmacjon-MSFT answered

Hi @SergeDemunter-0674,

Thanks for bringing this to our attention. We apologize for any frustration this issue may have caused. Which browser are you able to access the Azure portal from? Can you try clearing your cookies in chrome and see if that helps?

Thanks,
Grace

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LeonGerritsen-3128 avatar image
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LeonGerritsen-3128 answered StephenRussell-2230 commented

I'm having the exact same problem, also with chrome. This makes the portal unusable.

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Same problem here as well.

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SergioL-7234 avatar image
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SergioL-7234 answered SergioL-7234 edited

Same here. I have the problem for days.
Tried chrome and firefox. Deleting cookies didn't change anything.

Tried also with edge.
I can't even access my last bill if I click on the link in the email from Azure.
This is not just annoying, but when I think I would be dependent ot the access for my business it would be a huge problem.

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JHolland-3499 avatar image
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JHolland-3499 answered JHolland-3499 published

Same as the others. Only in Chrome. Works in Incognito, so must e some kind of local state in the browser, but I've tried clearing all the MSFT/Azure cookies I can find and I still get the loop...

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MariusSu-7959 avatar image
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MariusSu-7959 answered

Session expired
We saved your work. Click 'Try again' to reload portal.
Try again
Perform self diagnostics
Contact support
Debugging information
Browser ID: e03aac51-85c5-4fdf-b7e8-e10ef3dd45a5

Both Chrome ( 97.0.4692.71) and Edge(97.0.1072.55) were failed

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