Onedrive on windows server issue

Question

Having an issue with onedrive on windows server 2019. I have had this installed before and working , however it has recently stopped.

OneDrive in constantly saying that the user needs to sign in. If the user then attempts to sign in, OneDrive closes then reopens in the same state. No error or event logs are recoded.

I have tried this with single user installations, Multi user installation. Installed from the Microsft 365 Pro Plus installation, with and without RDP server installed. Freshly installed server both updated and not.

Anyone else having a similar issue or know whats going on?

Answer 1

So we manage to sign in all users after latest update. After installing and rebooting we tried to sign in problem users and we did it. if any user couldnt sign in we wait like 10 or 20 minutes blue onedrive turn off by himself and we managed to sign in. so no problem users left and everything works fine with us.
p.s still noticed strange thing: we tried to log in summone blue onedrive before grey onedrive autolaunch and we managed to log in.

Answer 2

Hi @Nick Maizey ,

You can try the following method.

Update the following registry key.

"HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\OneDrive"

Value Name: DisableFileSyncNGSC

Set Value to 0

Then restart Onedrive.

Answer 3

Hello @T. Kujala

Thanks for the reply. Unfortunately that has not resolved the issue. Same behaviour.

Answer 4

signing in with personal Microsoft account works fine. Any business account fails.

Answer 5

We have an existing Server 2019 with users logged in OneDrive Business fine however trying to sign a new user in gives the same issue as described above