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karishmatiwari-msft avatar image
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karishmatiwari-msft asked ·

[MSDN Redirect] Page events stopped working sometimes in our web services

Hi All,

We created our online website and deployed in Azure web services. All the pages works fine but sometimes click events in our page are stopped working.

Please help me what could be the reason behind it.

I developed a site in ASP.Net the function with the name ddldropdownlist_selectedindexChanged are not firing sometimes. It works fine, if i restrated the service.

Please help me to resolve this.

Thanks,


Source URL: https://social.msdn.microsoft.com/Forums/en-US/fa84d275-5ba6-46ce-afe8-dcbe10729187/page-events-stopped-working-sometimes-in-our-web-services?forum=windowsazuredevelopment

azure-webapps-development
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1 Answer

BryanTrachMSFT avatar image
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BryanTrachMSFT answered ·

@DharaniRaaj next time you encounter this scenario, can you please attempt to capture a memory dump of your web app before restarting the app? We have built in memory dump collection and analysis into Azure Web Apps. To do so, please follow the steps listed at this blog.

Please let us know the outcome as it sounds like something within your code is hanging due to a possible deadlock or another issue.

Also, before generating the memory dump and restarting the app, I would suggest looking at cpu and memory consumption. Are these metrics high?


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