External Collaboration not Working

I-nnovate 21 Reputation points
2022-07-04T23:09:11.527+00:00

Hello,

I've enabled External Identities | External collaboration settings in Azure AD but I still can't share a file from a SharePoint Doc Library with anyone outside our organization or invite them to a Teams Meeting. Please see the screenshots and advise. Thanks in advance.

Azure Data Share
Azure Data Share
An Azure service that is used to share data from multiple sources with other organizations.
45 questions
SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
9,682 questions
Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
2,652 questions
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Accepted answer
  1. Pedro Blanco 76 Reputation points
    2022-07-05T00:01:19.817+00:00

    in this case is posible you need enabled the External Sharing in the SharePoint Site please follow this steps:

    1. search the site in the sharepoint Admin dashboard.
    2. open the sharepoint site with problem for sharing.
    3. please valid the tag Policies.217552-tempsnip6.png
    4. and in the external collaboration sharing select anyone or the sharing level of your preference.217524-tempsnip7.png
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  1. Caio Cesar 1 Reputation point
    2022-07-04T23:20:11.37+00:00

    Hi!

    Please, see the Sharing Policy in the SharePoint Admin Center.
    External access is different of External sharing, so you can configure the rules for content sharing in the SharePoint Admin Center.

    217460-captura-de-tela-2022-07-04-201825.png

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  2. I-nnovate 21 Reputation points
    2022-07-04T23:26:05.64+00:00

    Thanks for the quick reply and sorry I forgot to mention that I already allowed external sharing in SharePoint as well. Any other suggestions?

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  3. Caio Cesar 1 Reputation point
    2022-07-04T23:46:12.383+00:00

    Hi!
    Thank you for the new information.

    Please check these documentation that cover all the scopes of sharing content with guests.

    https://learn.microsoft.com/en-us/microsoft-365/solutions/microsoft-365-guest-settings?view=o365-worldwide

    If you are sharing from a SPOnline site, review the sharing policies in the site settings tab, and if you are sharing from OneDrive, review the Onedrive user tab and see the Manage external sharing tab from the M365 admin center.

    I hope this could help you!

    Best regards.

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  4. Pedro Blanco 76 Reputation points
    2022-07-04T23:52:34.883+00:00

    hi Innovate-4415 my name is Pedro Blanco I am willing to help you with your problem.

    You must configure external collaboration in SharePoint Online Administrator, not in the Azure AD Dashboard.

    Solution :

    1. Open your admin center https://admin.microsoft.com/.
      1. in the admin panel menu select "Show All".217428-tempsnip.png217533-image.png
      2. in the menu select SharePoint 217551-tempsnip2.png
      3. in the SharePoint Online Menu Select "Policies">"Sharing" 217542-tempsnip4.png
      4. into Sharing Policies modified de external colaboration Permisions. 217449-tempsnip5.png

    If your problem persists, it means that the SharePoint site policy as such is what is restricting you.

    Please tell me if the solution has worked for you and mark it in your topic, otherwise I will continue here to help you with your problem.

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