Chat logs are not recorded in the application insights

Nans Zevigo 1 Reputation point
2022-07-28T08:48:32.803+00:00

We have a production bot running succesfully for more than 2 months. A week ago some issues occured in our production bot, the issue is chatlogs are not correctly recorded in the application insights. i.e question, answer and userid are not recorded in the entries. We tried with curl request also but same issue persists.

So, we created new bot and tested out in curl and postman. Still the chatlogs are not correctly recorded in the application insights. i.e question, answer and userid are not recorded in the entries.

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Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
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Azure Time Series Insights
Azure Time Series Insights
An Azure internet of things (IoT) analytics platform to monitor, analyze, and visualize industrial IoT analytics data at scale.
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  1. Ramr-msft 17,616 Reputation points
    2022-07-29T13:49:53.06+00:00

    @Nans Zevigo Thanks for the question. We are able to see logs and questions and answers. Please follow the document to Get analytics on your knowledge base.

    Still facing an issue we would recommend raising the support request.

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