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GI-9362 avatar image
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GI-9362 asked ·

Users made from Azure AD cannot access Outlook

Hello.
I have created Azure account and it comes with default Azure AD. I have administrative rights on myself but when I do create a new user, they are unable to access Outlook.
I also got Global Admin access for my account.

Help !

azure-active-directory
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GonzaloBaransano-5287 avatar image
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GonzaloBaransano-5287 answered ·

Hi,

Probably you haven't licensed the users yet with an Office 365 license.



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michev avatar image
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michev answered ·

Why would you expect them to access Outlook? Azure AD on its own does not provide any of the productivity services, you need the corresponding Office 365/Exchange Online license for that. So make sure you have purchased and assigned such licenses first.

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