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JasonClements-3573 avatar image
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JasonClements-3573 asked GloriaGu-MSFT commented

Mapped Drives Not Automatically Reconnection on 10 Pro 1909

I recently deployed a Surface Book 3 with the factory installed 10 Pro 1909. He is a VPN user and is prone to network disconnects.

On his 1903 device, when he reconnected to vpn upon disconnection, his mapped drives would automatically re-establish connection. On the new device, it does not. It says destination unavailable or something of that nature.

These drive mappings are being pushed via GPO.

The only remedy I've been able to come up with is to manually remove all the mappings via net use and reapply them. Unfortunately, this user is not a technical person, so this is not practical.

I've verified that this is occurring on several other SB 3, 10 Pro 1909 devices. Same users logged in to a 10 Pro 1903 does not have this problem.

windows-10-generalwindows-10-network
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@JasonClements-3573 Hi,
Would you mind letting me know the update of the problem? If you need further assistance, feel free to let me know.
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GloriaGu-MSFT avatar image
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GloriaGu-MSFT answered GloriaGu-MSFT commented

HI,

Thank you for posting in Q&A!

In regards to your issue, do you share one of the following Symptoms?
1.In Windows Explorer, a red X appears on the mapped network drives.
2.Mapped network drives are displayed as Unavailable when you run the net use command at a command prompt.
3.In the notification area, a notification displays the following message: Could not reconnect all network drives.

The following link is an offical workground to solve the "Mapped network drive may fail to reconnect" problem, please try it.
https://support.microsoft.com/en-us/help/4471218/mapped-network-drive-may-fail-to-reconnect-in-windows-10-version-1809


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Hi,
Just checking in to see if the information provided was helpful. Please let us know if you would like further assistance.

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