Top Microsoft Q&A features

Microsoft Q&A is a technical community platform part of Microsoft Docs that provides a rich online experience in answering your technical questions. Microsoft Q&A enables developers and IT professionals across the world to find learning resources, submit questions, connect with Microsoft engineering and community experts, and share feedback all in a single platform. Microsoft Q&A aims to create a thriving technical community to share collective Microsoft knowledge and provide key insights you need to continue your journey with Microsoft technologies.

The following features will help you to better understand Microsoft Q&A. If you are ready to get help from both Microsoft and the community, click on the "Ask a question" button on the top right of any Microsoft Q&A page.

Get instant answers from MSDN & TechNet forums and Stack Overflow

Looking at suggested questions before you ask yours might help you get your answer faster. When you start asking a question title, Microsoft Q&A shows similar questions which have already been answered on Microsoft Q&A, MSDN and TechNet forums, and Stack Overflow. This helps you save time and get to the answer immediately. All matches, regardless of the source, also show the number of answers and votes to help you pick the best suggestion.

Once you find a suggestion that might solve your issue, click on the suggestion to view the answer on the corresponding site.

If the answers do not meet your need, please ask your question on Microsoft Q&A and one of the community members or Microsoft engineers will respond as soon as possible.

MSDN & TechNet Forums and Stack Overflow integration

Collections support all Docs content types, including questions

Collections is a Docs-wide feature, that allows you to curate and share more comprehensive collections that combine questions, documentation, code samples, architectures, certifications, learning content, and more. Each collection entry shows some metadata, such as the number of answers a Q&A question has received.

You can add items to your collection by using the "Save" button that appears in each content type. This single-button "save" experience replaces the bookmarks button on Docs & Q&A, and both collection and bookmark buttons on Learn content.

The save button on a Q&A question

Clicking the "Save" button displays the "Save to a collection" modal, including a new "Favorites" collection. You can then choose to save the content item to an existing collection, or create a new one.

The Favorites collection is pinned at the top of a user's list of collections in their profile. In an upcoming update to Docs Profile, the "Collections" tab will be renamed to "Saved Items" to better align with the new "Save" experience.

Visit a demo collection with multiple content types for inspiration.

Accept valid answers

If you ask a question and one of its answer solves your problem, mark it as Accepted Answer. The accepted answer acknowledgement gives confidence to other community users that the person who had the problem confirmed the answer solved their issue. You can find more details on the Accepted answers article.

Earn reputation points

Earn reputation points by taking part and contributing positively to the Q&A community. For example, when someone recognizes your answer as correct, you’ll receive reputation points. You can find more details on how to accumulate reputation points on the Reputation points article.

Become a product expert

Another way to get a good reputation on Microsoft Q&A is by becoming a product expert. You become a product expert when you get three Accepted answers on a product tag over a 30-day period. When you become a product expert you will automatically begin to follow that tag. This means that when a question is posted with a tag within your expertise, you will automatically receive an e-mail notification prompting you to answer. You can find more details on the Community experts article.

Get answers from Microsoft experts

Affiliations for Microsoft employees and Microsoft Most Valuable Professionals (MVPs) show in the user’s card, so you know you are getting an answer from a Microsoft-trusted source.

In order for MVPs to see their affiliation, they need to sign up in Q&A with the same account that they use for the MVP Program. Likewise, Microsoft employees need to use their corpnet credentials for the affiliation to display.

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Autosave

AutoSave is a feature available on Microsoft Q&A that saves your in-progress thread (question, answer, comment, or site feedback) every few seconds, as you work. Autosave helps reduce the risk of data loss in case of moving away before submission or a submission error. You can find more details on the Drafts article.

Private conversations

Private comments allow Microsoft support personnel to have a private conversation with a user to help them troubleshoot when personal and confidential information needs to be shared by the user.

Only certain Microsoft employees (moderators and administrators) can start a private message exchange with the an author. In the majority of the cases it will be the person who posted a question, although Microsoft employees can have a private conversation with the author of a feedback item, answer, comment, or article (created by Microsoft Q&A administrators). You can find more details on the Private comments article.

Markdown editor highlighted features

Copy and paste images from the clipboard

You can copy and paste images from the clipboard directly into the editor. Simply paste the image and update the ALT text and you are all set!

copy and pates images

Drag and drop images

If you have images saved on your computer you would like to upload to your thread, you can use the drag and drop image feature. Simply click on the image link in the editor toolbar and drag and drop the image to the dialog that has popped up.

Code blocks

You can either use four spaces before each line or triple back-ticks in the beginning and the end as valid markers for code blocks.

See who asked the question

In content lists, in addition to showing the information who last contributed to a question thread, you also see the person who asked the question or suggested the feedback.

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