App Center Crashes

App Center Crashes will automatically generate a crash log every time your app crashes. The log is first written to the device's storage and when the user starts the app again, the crash report will be sent to App Center. Collecting crashes works for both beta and live apps, i.e. those submitted to Google Play. Crash logs contain valuable information for you to help fix the crash.

Please follow the Getting Started section if you haven't set up the SDK in your application yet.

Generate a test crash

App Center Crashes provides you with an API to generate a test crash for easy testing of the SDK. This API can only be used in debug builds and won't do anything in release builds.


Get more information about a previous crash

App Center Crashes has two APIs that give you more information in case your app has crashed.

Did the app crash in the previous session?

At any time after starting the SDK, you can check if the app crashed in the previous launch:


This API is asynchronous, you can read more about that in our App Center Asynchronous APIs guide.

This comes in handy in case you want to adjust the behavior or UI of your app after a crash has occured. Some developers chose to show additional UI to apologize to their users, or want way to get in touch after a crash has occured.

Details about the last crash

If your app crashed previously, you can get details about the last crash.


This API is asynchronous, you can read more about that in our App Center Asynchronous APIs guide.

There are numerous use cases for this API, the most common one is people who call this API and implement their custom CrashesListener.

Customize your usage of App Center Crashes

App Center Crashes provides callbacks for developers to perform additional actions before and when sending crash logs to App Center.

To handle the callbacks, you must either implement all methods in the CrashesListener interface, or override the AbstractCrashesListener class and pick only the ones you're interested in.

Use your own CrashesListener

Create your own CrashesListener and assign it like this:

CrashesListener customListener = new CrashesListener() {
	// Implement all callbacks here.

In case you are only interested in customizing some of the callbacks, use the AbstractCrashesListener instead:

AbstractCrashesListener customListener = new AbstractCrashesListener() {
	// Implement any callback here as required.

Should the crash be processed?

Implement this callback if you'd like to decide if a particular crash needs to be processed or not. For example, there could be a system level crash that you'd want to ignore and that you don't want to send to App Center.

public boolean shouldProcess(ErrorReport report) {
     return true; // return true if the crash report should be processed, otherwise false.

If user privacy is important to you, you might want to get your users' confirmation before sending a crash report to App Center. The SDK exposes a callback that tells App Center Crashes to await your users' confirmation before sending any crash reports.

If you chose to do so, you are responsible for obtaining the user's confirmation, e.g. through a dialog prompt with one of the following options: Always Send, Send, and Don't send. Based on the input, you will tell the App Center Crashes what to do and the crash will then be handled accordingly.


No dialog is shown by the SDK, it is up to you to provide UI code if you want to ask for users' consent.

The following callback shows how to tell the SDK to wait for user confirmation before sending crashes:

public boolean shouldAwaitUserConfirmation() {

	// Build your own UI to ask for user consent here. SDK does not provide one by default.

	// Return true if you just built a UI for user consent and are waiting for user input on that custom UI, otherwise false.
	return true;

If you return true, your app must obtain (using your own code) the user's permission and message the SDK with the result using the following API:

// Depending on the user's choice, call Crashes.notifyUserConfirmation() with the right value.

As an example you can refer to our custom dialog example.

Get information about the sending status for a crash log

At times, you would like to know the status of your app crash. A common use case is that you might want to show UI that tells the users that your app is submitting a crash report, or, in case your app is crashing very quickly after the launch, you want to adjust the behavior of the app to make sure the crash logs can be submitted. App Center Crashes has three different callbacks that you can use in your app to be notified of what is going on:

The following callback will be invoked before the SDK sends a crash log

public void onBeforeSending(ErrorReport errorReport) {
	// Your code, e.g. to present a custom UI.

The following callback will be invoked after the SDK sent a crash log successfully.

public void onSendingSucceeded(ErrorReport report) {
	// Your code, e.g. to hide the custom UI.

The following callback will be invoked if the SDK failed to send a crash log

public void onSendingFailed(ErrorReport report, Exception e) {
	// Your code goes here.

Add attachments to a crash report

You can add one binary and one text attachment to a crash report. The SDK will send it along with the crash so that you can see it in App Center portal. The following callback will be invoked if you want to add attachments to a crash report. Here is an example to attach a text and an image to a crash:

public Iterable<ErrorAttachmentLog> getErrorAttachments(ErrorReport report) {

	/* Attach some text. */
	ErrorAttachmentLog textLog = ErrorAttachmentLog.attachmentWithText("This is a text attachment.", "text.txt");

	/* Attach app icon. */
	Bitmap bitmap = BitmapFactory.decodeResource(context.getResources(), R.mipmap.ic_launcher);
	ByteArrayOutputStream stream = new ByteArrayOutputStream();
	bitmap.compress(Bitmap.CompressFormat.JPEG, 100, stream);
	byte[] bitMapData = stream.toByteArray();
	ErrorAttachmentLog binaryLog = ErrorAttachmentLog.attachmentWithBinary(bitMapData, "ic_launcher.jpeg", "image/jpeg");

	/* Return attachments as list. */
	return Arrays.asList(textLog, binaryLog);


The size limit is currently 7 MB. Attempting to send a larger attachment will trigger an error.

Enable or disable App Center Crashes at runtime

You can enable and disable App Center Crashes at runtime. If you disable it, the SDK will not do any crash reporting for the app.


To enable App Center Crashes again, use the same API but pass true as a parameter.


This API is asynchronous, you can read more about that in our App Center Asynchronous APIs guide.

Check if App Center Crashes is enabled

You can also check if App Center Crashes is enabled or not:


This API is asynchronous, you can read more about that in our App Center Asynchronous APIs guide.