Help! After Upgrading the App-V Management Server to version 4.5 Service Pack 2, I can now longer access the server through the Management Console
A remoting error occurred.
Make sure the Management Console is properly configured and it has the same version as the Management Service.
Error code: 0000C824
We recently had two blog articles that were much related but not specifically in this context:
How to Fix Microsoft Management Console Error Code: 0000C824: http://blogs.technet.com/b/appv/archive/2011/04/20/how-to-fix-microsoft-management-console-error-code-0000c824.aspx
Microsoft Update/WSUS will not offer the App-V 4.5 SP2 update if you do not have Microsoft Application Error Reporting installed: http://blogs.technet.com/b/appv/archive/2010/08/11/microsoft-update-wsus-will-not-offer-the-app-v-4-5-sp2-update-if-you-do-not-have-microsoft-application-error-reporting-installed.aspx
Where this particular scenario is different is it involves the App-V management server instead of the client upgrading to Service Pack 2. What is likely happening is a variation of the issue outlined in the following KB article:
KB221140 - Error 25100 or 25122 when installing the Microsoft Application Virtualization Management service
If .NET 4 is installed on the machine and the installation fails, it could leave the AppVirt management Service (formerly called the management web service.) in a partially installed state.
How to Tell
When you get the 0000C824 error, determine if the App-V Management Service is still in place by verifying the presence of the SoftgridManagement virtual directory in the web site’s configuration within IIS.
The current work around is to:
1. Remove the .NET 4.0 (temporarily as it will be re-added later.)
2. Restart the server.
3. Manually uninstall ONLY the AppVirt Management Service (Service - not server.)
4. Restart the server.
5. Reinstall AppVirt Management Service component from SP2 media (MDOP 2011 Media0 or upgrade media found here:
6. Reinstall the .NET 4.0 Framework.
If .NET 4.0 is not installed, please follow the abbreviated steps to restore the management service.
1. Manually uninstall ONLY the AppVirt Management Service (Service - not server.)
2. Restart the server.
3. Reinstall AppVirt Management Service component from SP2 media.
Steve Thomas | Senior Support Escalation Engineer
The App-V Team blog: http://blogs.technet.com/appv/
The WSUS Support Team blog: http://blogs.technet.com/sus/
The SCMDM Support Team blog: http://blogs.technet.com/mdm/
The ConfigMgr Support Team blog: http://blogs.technet.com/configurationmgr/
The SCOM 2007 Support Team blog: http://blogs.technet.com/operationsmgr/
The SCVMM Team blog: http://blogs.technet.com/scvmm/
The MED-V Team blog: http://blogs.technet.com/medv/
The DPM Team blog: http://blogs.technet.com/dpm/
The OOB Support Team blog: http://blogs.technet.com/oob/
The Opalis Team blog: http://blogs.technet.com/opalis
The Service Manager Team blog: http: http://blogs.technet.com/b/servicemanager
The AVIcode Team blog: http: http://blogs.technet.com/b/avicode
The System Center Essentials Team blog: http: http://blogs.technet.com/b/systemcenteressentials
The Server App-V Team blog: http: http://blogs.technet.com/b/serverappv