Customer Immersion Experience Facilitator Training

The Customer Immersion Experience (CIE) program is Microsoft’s #1 sales and marketing program in Australia. The Customer Immersion Experience (CIE) is a powerful tool that allows customers to sell themselves on the value that a consolidated Microsoft platform could deliver for their business.

Customers explore the technology themselves and facilitators encourage discussion that benefits the organisation and their goals, which leads to deep conversations and “AHA!” moments.

CIE content is designed around the following real-world business scenarios vs. specific products:

  • Mobility - Manage personal and work-related information on the go.
  • Collaboration - Streamline communications among employees, customers, and business partners.
  • Sales Productivity - Access data across multiple sources, determine sales priorities, discover opportunities.
  • Trust - Protect confidential information, remind employees of policies, give permission to specific employees.
  • Insights - Gather personalised insights by turning data into information and turning information into insight.

CIE Facilitator Training, gives you the resources you need to effectively sell the value of Microsoft services and devices, drive sales and deployment, and create a unique and lasting experience for our mutual customers.

Cost: $25 per person including course and catering


  • Brisbane - 17 October
  • Sydney - 18 October
  • Melbourne - 19 October
  • Adelaide - 20 October
  • Perth - 27 October