Day Nine of Microsoft Partner Learning Series: Technical Pre-Sales and Advisory Services (The Gift of Support)

"Nine Wombats Working"?

I'll admit to having limited interaction with Australia's least glamorous native animal, but unless the task at hand is waddling or digging, chances are, this is a gift you'll want to keep the receipt for.

Let me save you the burden of gifts-in-need-of-exchange. Instead, my gift is that of support - in the form of Microsoft's expert Technical Pre-Sales and Advisory Services Consultants.

The Gift of (Technical Pre-Sales and Advisory) Support

  • Need help deploying your first cloud deal? Got you covered
  • Looking for guidance migrating off an unfamiliar customer environment? Sorted
  • Want to close more deals, faster? Done

Partner Advisory Hours

All Microsoft Partner Network members are eligible for Sales, Pre-Sales and Technical support through the Partner Support Community. If you're a Silver or Gold Competency partner, or an Action Pack partner that has already made a cloud sale, your membership also includes an allocation of Partner Advisory Hours - 20, 50 and 5, respectively - providing access to the Technical Presales and Advisory Services teams. Use your hours for assistance with public cloud solutions, hybrid scenarios, or for limited on-premises only solutions (including Windows 10, Windows Server, Dynamics AX, and SQL Server).

Please note: you must be associated to your organisation’s Microsoft Partner Network account in order to submit a request.


Technical Pre-Sales Assistance

Gain a competitive advantage to win more deals through technical pre-sales support. Request technical consultation and customised guidance throughout the presales process.

Examples of technical pre-sales assistance include:

  • Proof-of-concept guidance
  • Business value proposition
  • Competitive assistance
  • Feature overview and comparison guidance
  • Request for proposal (RFP) questions
  • Technical licensing recommendations

For requests outside of the qualified Technical Presales Assistance core benefit, a partner technical consultant will assess your need and scope the number of partner advisory hours required.

Submit a Pre-Sales request

Advisory Services

Develop better solutions, accelerate deployment and increase consumption with personalised technical assistance during the design, development and deployment phases of your projects. Examples of advisory services to accelerate deployment and increase consumption include:

  • Design and implementation guidance
  • Code review and test environment review
  • Solution integration assistance
  • Migration and deployment planning
  • Scenario guidance and solution architecture

Submit a request for a partner technical consultant to assess your need and scope the number of partner advisory hours required.

Submit an Advisory Services request

The gift that keeps on giving

If you're a Competency partner with an opportunity worth $3,000USD or more, access Technical Pre-Sales Assistance to land the deal and there will be no deduction from your Partner Advisory Hour entitlement - so you can close more deals, faster (whilst freeing up prep-time for the inevitable Wombat attack).

View your full support entitlement

Join the discussion in the Microsoft Australia Partner Yammer Community.

Want to become a Microsoft Partner Network master? See the MPN in 10 video then take the next steps with the MPN 101 and Competency Attainment guides at

Need Support? Contact the Regional Service Centre on 13 20 58, Options 2,4,1 (Australian partners only) or visit the Partner Support Community.