Do What?

Duet Support Team Blog

"Property 'SAP__Origin' is invalid"

Symptoms: After using DuetConfig.exe with the -ImportBdc command to import models into SharePoint,...

Author: waltwa Date: 02/10/2014

"The user does not exist or is not unique."

When trying to grant permissions in SharePoint using an SAP Role that has been synced using Duet...

Author: waltwa Date: 10/09/2012

No mapping for SAML authentication found

I just assisted a customer that was getting the following error in their ULS logs when trying to...

Author: waltwa Date: 05/18/2012

Using SRTUTIL and Payload Tracing to troubleshoot Duet Enterprise

SRTUTIL has become my favorite tool for determining if a Duet Enterprise call from SharePoint made...

Author: waltwa Date: 05/08/2012

Duet Enterprise : Finder method call failed. Connection manager did not return valid connection. (Rolesync not working in a federated farm)

  Problem: We recently encountered an interesting problem with a configuration of a SharePoint...

Author: JeffGa Date: 04/26/2012

System.Security.Cryptography.CryptographicException: The system cannot find the file specified.

I was recently assisting with a SharePoint 2010 BCS / WCF issue where we wanted the BCS logic to run...

Author: waltwa Date: 04/06/2012

SharePoint permissions based on SAP Roles may not be honored

Issue: I just worked with a customer that had Duet Enterprise configured and they were setting...

Author: waltwa Date: 02/09/2012

Cannot compile Web Service proxy.

I recently worked an issue where we were getting the following error in SharePoint Designer when...

Author: waltwa Date: 01/24/2012

Duet Enterprise : Missing Site Templates in Central Admin

  After deploying Duet Enterprise you find that the Duet Enterprise Site template is missing...

Author: JeffGa Date: 12/29/2011

Duet Enterprise errors with SAML Assertion when running CheckConfiguration

During the configuration of the Duet install on the SharePoint server, you run DuetConfig.exe...

Author: JeffGa Date: 10/20/2011

Duet Enterprise errors with BDC Service when running CheckConfiguration

During the configuration of the Duet install on the SharePoint server, you run DuetConfig.exe...

Author: JeffGa Date: 10/20/2011

BDC connectivity errors in SharePoint Developer if you do not have the correct root certificate trusted.

In SharePoint Designer when creating a new external content type to a webservice on SAP using the...

Author: JeffGa Date: 10/03/2011

Duet Enterprise error - sap.office.duetenterprise.workflow assembly is missing

When configuring the Workflow solution for Duet Enterprise using the following command...

Author: JeffGa Date: 08/30/2011

Business Connectivity Services (BCS) client side logging for Office 2010

I've worked with a few customers recently that have taken Duet Enterprise lists offline to Office...

Author: waltwa Date: 08/24/2011

BCS offline SOAP security negotiation errors on client machine if you don’t have the required WCF hotfix installed

The Duet Deployment Guide states that for BCS offline scenarios to work, you must first install the...

Author: waltwa Date: 08/24/2011

IBFWebAppPool repeatedly shutting down on Duet servers

After the installation of the following security update (KB973917) you may see instances that the...

Author: JeffGa Date: 03/11/2010

Duet 1.5 taskpane doesn’t show up in Excel with Demand Planning

In some instances, opening a template in Excel with the Duet 1.5 Demand Planning scenario installed,...

Author: JeffGa Date: 02/25/2010

Duet 1.5 and IIS Sites using Host Headers

Overview Microsoft Internet Information Server (IIS) allows websites that are hosted for a site name...

Author: JeffGa Date: 02/16/2010

Info : Duet 1.5 Request Handler Resources

The goal of this post is to provide a quick list of the important Duet 1.5 Request Handler issues...

Author: JeffGa Date: 01/28/2010

New Duet 1.5 Request Handler Configuration Option

Depending on your Duet Scenarios, you may experience issues with the size of your Duet Request...

Author: JeffGa Date: 01/28/2010

Duet 1.5 Request Handler changes in the November 2009 hotfix package

In an Exchange FE/BE configuration the Front End server does not have any mailbox stores on it and...

Author: JeffGa Date: 01/26/2010

After Office 2007 Service Pack 2 is installed Duet may cause a pop-up when opening a Sharepoint email item

After installed Office 2007 Service Pack 2, if a user attempts to open a Sharepoint item in Outlook,...

Author: James Caudill Date: 01/07/2010

What is this Exchange sink used for with Duet 1.5 and do I really need it?

You may have noticed the following folder on the Duet 1.5 install media, under the “Microsoft...

Author: JeffGa Date: 12/23/2009

Duet Client Installation Fails Due to .NET Installation/Upgrade Failure

Problem: Attempting to install the Duet Client results in the following .NET installation Error in...

Author: rsheriff Date: 10/26/2009

Duet client unable to connect to the Read Service via NTLM, but works with Basic Authentication

We had an issue where a Duet Client would fail to authenticate to the Duet Read Service with NTLM,...

Author: James Caudill Date: 10/22/2009

The order of Duet buttons on Outlook items may change after applying updates

If you have multiple Duet scenarios installed that each add buttons to the same item in Outlook, the...

Author: waltwa Date: 10/16/2009

TIMA: 15 min Time Reporting only tracked as 5 min

I recently worked on an issue where a customer was using TIMA and trying to record an appointment...

Author: waltwa Date: 10/07/2009

Duet install of SQL Express fails if MSXML 6 Service Pack 2 (KB954459) is installed

Duet installation may fail if MSXML 6 Service Pack 2 (KB954459) is already installed. For a silent...

Author: waltwa Date: 10/07/2009

Duet is not supported on a computer that has Exchange System Manager (ESM) installed

Duet uses Extended MAPI for some functionality and therefore requires that the computer be in a...

Author: waltwa Date: 10/07/2009

Duet 1.5 SP3 install issues and considerations

The goal of this post is to provide a quick list of the important Duet 1.5 SP3 installation issues...

Author: waltwa Date: 10/07/2009

Duet 1.5 SP3 - Users may be prompted to select an Outlook profile even if the Profile Selection policy has been set

Duet provides a group policy setting named "Use Outlook settings for profile selection",...

Author: waltwa Date: 10/07/2009

Duet Upgrade 1.5 SP2 to SP3 fails on non English clients

The Problem When upgrading from Duet 1.5 SP2 to SP3.  The client executing the setup process...

Author: JeffGa Date: 10/07/2009

Troubleshooting Duet client install errors

When attempting to install the Duet client to user in an automated fashion, the install may fail...

Author: James Caudill Date: 10/01/2009

Office 2003 component issues with some localized clients

Issue: If you install the Office 2003 suite to your computer by using a custom transform, and then...

Author: JeffGa Date: 09/18/2009

SAP changes with regards to Request Handler timeouts

Problem: Problems with Request Handler timeouts trying to send large amounts of control messages in...

Author: JeffGa Date: 09/11/2009

SPNego not working?

After installing Duet, there could be an issue getting SPNego to work. The issue can manifest in the...

Author: James Caudill Date: 07/23/2009

Using colors to easily identify which Time Management (TIMA) appointments have been tracked

The Problem There is no simple method to look at all of the items in the Outlook calendar and...

Author: waltwa Date: 05/24/2009

An Inspector can be leaked if you call GetInspector() in the Application_ItemSend() event.

  The Problem There is a case in Outlook programming where an Inspector object may be created...

Author: James Caudill Date: 05/15/2009

Windows Server 2008 and the Duet 1.5 Request Handler

Currently the Duet 1.5 Request handler is not supported being installed on Windows 2008 server (x86...

Author: JeffGa Date: 05/12/2009

The Duet SystemTray process may not run

After installing the Duet client, a user may notice that the Duet System Tray process does not...

Author: James Caudill Date: 05/01/2009

Duet and Archiving

The archiving feature in Duet was designed with several goals in mind To reduce the size of the...

Author: rsheriff Date: 03/13/2009

Adventures in analyzing high memory use on a Duet Client

  The Problem Here in Duet Support, there are times when we have issues where processes are...

Author: James Caudill Date: 03/12/2009

PSTs set as the default delivery location and Duet

Having a Personal Information Store (PST) configured as the default delivery location for your MAPI...

Author: JeffGa Date: 02/26/2009

HTTP 401.5 errors with the Duet 1.5 Request Handler

Problem: When sending large (>25k) control messages, these messages do not get sent to the...

Author: JeffGa Date: 01/22/2009

Printing Duet Outlook items also includes bound item data

Problem: When printing a Outlook item that is also a Duet bound item(i.e. Leave Request) from within...

Author: JeffGa Date: 01/21/2009

Issue: Currently with Duet 1.5 RTM and Office 2007 (RTM and SP1), you will encounter the following...

Author: JeffGa Date: 01/07/2009

Memory issues with Enterprise Vault Outlook add-in and Duet

Issue We have had several issues where users were seeing large memory usage with Duet and Enterprise...

Author: JeffGa Date: 01/02/2009

Are 64-bit Duet Clients Supported?

Currently, we don’t support 64-bit Duet clients in WOW64.  This support is currently planned...

Author: James Caudill Date: 10/23/2008

How do I change my Duet metadata server location?

When the Duet Client is installed, one of the setup options is to ask where the medataservice is...

Author: James Caudill Date: 10/21/2008

Exchange Client Extensions and Duet

Exchange Client Extensions are used in Outlook to extend the functionality of Outlook. A developer...

Author: James Caudill Date: 10/15/2008

Next>