You receive “The alert infrastructure was not created” when trying to configure “Biztalk Alert” feature


You get the following error message when trying to configure “Biztalk Alert” feature at BizTalk configuration Wizard:

ERROR: Failed to set up BAM database(s).

The alert infrastructure was not created.

Failed to install service. Cannot proceed because the created process returned with -1

Posible causes

  1. Double check that SQL Server Database Mail has been configured properly.
  2. Check that the account you are specifying for "BAM Alert User" does NOT contain any white spaces on its name.

Note: The issue with white space is not specific to BizTalk Configuration Wizard, but also to the most majority of product using Windows authentication. As a best practice, it is not recommended to use account with white spaces.


Hope it helps.