How to clean your Surface Pro 3 for home, hospital or clinic

Here on HealthBlog, I have unabashedly shared my enthusiasm for the Surface Pro 3. I first wrote about the device on May 29th in a post titled Just What the Doctor Ordered—Surface Pro 3 . I wrote that article having spent literally just a few minutes with the machine, but I knew at first sight that the Surface Pro 3 would be a big hit with clinicians and other mobile healthcare professionals. Once I actually owned a device to put through its paces I wrote another post titled, Doctors, Surface Pro 3 is truly your dream machine .

WP_20140910_10_03_29_ProI’ve been using a Surface Pro 3 ever since. When I say using, I mean pretty much using it exclusively—in the office, at home, and everywhere in between including my far reaching travels to speak at industry conferences and events around the nation and the world. In fact, in just a few weeks I’ll be heading off to Australia to conduct what we are calling a “clinical mobility road show” in Sydney, Brisbane, Adelaide and Melbourne. I’ve just learned from my colleagues there that we are already at double our capacity in three of those locations. That shows you how keen clinicians are to learn about Surface Pro 3 and some of the other great clinical mobility solutions from our OEM partners.

So, I’m not surprised that my Microsoft health industry colleagues around the world have been reporting some very large orders for Surface Pro 3 by physicians, nurses, clinics and hospitals almost everywhere it is available. Clinicians who’ve been wanting a device that can deliver all they’ve come to love about the hitherto, most popular consumer tablet, but in a device that can also handle the demands of a healthcare work environment, are flocking to Surface Pro 3. They are doing so because this device truly can be, in addition to the best tablet they’ve ever used, their laptop and desktop replacement. It truly meets all the enterprise-grade requirements, connectivity, privacy-security, and manageability needs of typical hospital or clinic environments.

One question that does come up, is how to keep this beautiful machine as clean as possible when it is being used in a physician office, clinic or hospital. Our Surface team has just updated some information about that and I wanted to share it with you immediately.

WP_20140910_10_04_00_Pro“Healthcare customers can sanitize Microsoft Surface Pro 3 devices using one of our recommended solutions—PDI Sani-Cloth Plus, CaviWipes, Covidien Alcohol Prep Pads, any similar wipes with IPA (Isopropyl Alcohol) solution under 70%, Total Solutions Full Spectrum Disinfectant Wipes, or Clorox Healthcare Bleach Germicidal Wipes--without risk of damaging the device.

The alcohol-based solutions can also be used to clean the entire Surface Type Cover 3 without damage. Total Solutions Wipes may leave cotton fibers on the bottom side of the Type Cover 3, but these can be removed by hand. Clorox Healthcare Bleach Germicidal Wipes may discolor the bottom surface of the Type Cover 3 with prolonged use, and therefore are not recommended to sanitize the Type Cover 3.

Users should not douse the items with solution, but rather use pre-moistened wipes or apply IPA to application cloth and use the cloth on the unit.”

So, now you know. And like a beautiful red Ferrari, this is one machine you’ll be proud to “polish”.

Bill Crounse, MD Senior Director, Worldwide Health Microsoft

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