Few things build a person's credibility with me faster than honest feedback.
Met Bill from Neudesic last night at a Microsoft partner networking event.
He said: "hey, I've been on a call that you hosted before" (maybe same one as Veronica?)
I said: "so, did you get value out of it?"
Bill: "No, I hated it."
Yes, I was taken aback, but as we proceeded to chat, I understood why. He wasn't being mean for the sake of being mean. He was just saying what he felt.
Did it hurt?
Of course, but it will hurt more if I continue to give partners like Bill (and readers like you) less of what you want.