Federal Agencies Adopt Microsoft Dynamics CRM

Today, we announced several new customers who have adopted Microsoft Dynamics CRM to achieve cost savings, help preserve safety and security and streamline service delivery to improve constituent experiences.

Tomorrow, at the Microsoft Federal Forum event in Washington, D.C., customers like the Department of Veterans Affairs will showcase the way they have used Dynamics to transform their Veterans Relationship Management programs, driving immediate benefit to the time and way in which veterans receive healthcare, claims and business information.

Some of the additional new customers include:

· The Office of the Secretary of Defense, the Joint Chiefs of Staff and the Unified Combatant Commands.

· The Transportation Security Administration, Federal Emergency Management Agency, Customs and Border Protection, Immigration and Customs Enforcement and the U.S. Coast Guard.

· The Risk Management Agency (RMA) of the United States Department of Agriculture.

To see the complete list of new customers and get the full story, head on over to the Microsoft News Center.

Posted by Jeff Meisner
Editor, The Official Microsoft Blog