Collaboration tools, a new way of work: The Wiltshire Council case

Working flexibly, immediately, cost-savings and delivering services locally to customers were some of the goals marked by The Wiltshire Country redesigning their way of work. Following this video, the challenge is going on…


A group of employees tell us how the organisation is changing with new collaboration tools. Wiltshire Council uses Office 365 both on premise and in the public cloud enabling them to provide the most flexible service to their customers. The time spent before on traveling is current optimised serving customers.  Wiltshire Council's integration of Office 365 and Lync allows teams to work in a more connected way.

In example, questions arising at a member meeting with counsellors could be handled immediately by connecting via Lync with team members back at the county hall that worked in the business area and could provide the needed insight immediately.