Support-Tip:(SYNC SERVICE): stopped-server: Troubleshooting Event ID: 6311 and 6401

All,

An issue has recently popped up in support.  We have documented it on the following TechNet Wiki

TROUBLESHOOTING: stopped-server (Event ID: 6311 and 6401) : http://social.technet.microsoft.com/wiki/contents/articles/10930.troubleshooting-stopped-server-event-id-6311-and-6401.aspx

In response to the below comments:

  • This might work to help you get by on the SharePoint User Profile Synchronization Service.  However, there could be an underlying problem, so you may want to contact support.
  • The 4.0.2450 build is a build of the Synchronization Service Engine that is behind another product such as the SharePoint User Profile Synchronization Service.

 

 

Let me know if you have any questions.

Tim (timmac@microsoft.com)

 

Additional Information / Resources

http://blogs.technet.microsoft.com/iamsupport/2017/05/05/support-info-sync-service-export-run-profile-information-testing-troubleshooting/