CRM 4.0 Overview with Phil Richardson
I was going through my usual 100's of RSS feeds and my eye got caught by Ben Riga's post. Ben pointed me to Channel 9 where they have a video about a sales guy, err I mean Senior Program Manager Lead talking about Microsoft Dynamics CRM 4.0
This webcast is part one out of four around Microsoft Dynamics CRM 4.0. In this segment, Phil Richardson (Senior Program Manager Lead) gives us a fast tour of the Web and Outlook UI. He also gives a nice overview of the Dynamics CRM platform including the ease with which a developer can customize a solution’s metadata (creating custom entities and attributes) as well as creating and customizing forms.
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