The System Center Operations Manager 2007 console may crash while setting the scale on a performance view

hotfixHere’s another KB article we published today. This one describes a problem where the SCOM 2007 console may crash while setting the scale on a performance view if the performance counters have hugely different values:

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Summary

While working in the System Center Operations Manager 2007 (SCOM 2007) admin console, the console may crash unexpectedly when a changing the scale on the performance graph. This issue may occur if the following statements are true:

- You have an application with performance counters that have hugely different values. For instance, Counter A of the application has a value that can scale between 0-400 and Counter B has a value that can scale between 0-400000000.

- The performance view is targeted against the application and both of the counters are displayed on the same graph.

More Information

The current workaround is to create two separate performance view based on the application counters. If there is a requirement to view data relevant to the performance counters on the same view, use a dashboard view that includes the two performance view created above.

This is a known issue in System Center Operations Manager 2007. More information will be posted as it becomes available.

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For the most current version of this article please see the following:

2652434: The System Center Operations Manager 2007 console may crash while setting the scale on a performance view

J.C. Hornbeck | System Center Knowledge Engineer

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