interessante: como garantir uma boa user experience através de um design holístico


bom ponto, o do rapaz:

Gone, thankfully, are the days when the user experience and the user interface were an afterthought in the website design process, to be added on when programming was nearing completion. As our profession has increasingly gained importance, it also become increasingly specialized: information design, user experience design, interaction design, user research, persona development, ethnographic user research, usability testing—the list goes on and on. Increased specialization, however, doesn’t always translate to increased user satisfaction.

resumindo: UX não é só design, tem que levar muita mais coisa em conta  :)

aqui está o link