New Response Point web site
At last! We have a new web site: the new and improved http://www.microsoft.com/responsepoint is open to the world.
Since the vast majority of customers see Response Point for the first time on our web site, our main goal of course is to make the best possible impression. Our original site was designed like a brochure for potential customers, as simple and uncluttered as possible, because we wanted to convey the simplicity of Response Point. We used a light-on-black text layout to make the site stand out and feel more graphical than your typical boring phone site.
Now, after months of studying our web traffic, conducting usability studies on actual users, and receiving feedback from many of you, we are proud to roll out a new site that we hope meets an additional goal: we want it to be easier to find what you're looking for about Response Point. We've relabeled the tabs, simplified the organization, and moved to a black-on-light design that's easier on your eyes when you read longer articles. We also wanted to make it easier for different types of visitors to find what they need: potential customers (of course), but also existing customers (who may have technical or other questions), and partners (both old and new).
We hope you like the new design, but please note that we're never finished. We will continue to add new content and extend the site to meet your needs. As always, we rely on your feedback, so don't hesitate to contact us with your thoughts and suggestions.