Microsoft Dynamics CRM Benchmark: 100K Concurrent Users with Hyper-V

Recently we conducted a new benchmark test involving 100,000 concurrent users. Benchmark testing was performed on a Microsoft Dynamics CRM 4.0 implementation that included Microsoft® Windows Server® 2008 R2 Hyper-V and Microsoft SQL Server® 2008 R2, two Dell PowerEdge servers running Intel® Xeon® Processors 7500 Series-based with storage managed by a Dell PowerVault™ MD1220 with solid state drives. Microsoft Dynamics CRM’s multi-tenant capabilities were employed to create five organizations running under a single deployment with workload distributed across 20 virtual machines. In this test environment, Microsoft Dynamics CRM 4.0 demonstrated the following performance characteristics:

Concurrent Users

Average Response Time

Web Requests

Business Transactions


.29 seconds

5.1 M/hr.


You can see the highlights at Barry Given’s blog-post and see the full-details here. You can see the prior benchmark results below:

· Benchmark with 50,000 concurrent users

· Benchmark with 24,000 concurrent users and 1 billion database records

Sanjay Jain

ISV Architect Evangelist

Microsoft Corporation