CRM Training
Q: (from Gail)
I’m looking for training on how to use Microsoft Dynamics CRM that I can share with a customer.
A:
As a rule, Microsoft leaves training up to our learning partners (https://www.microsoft.com/learning/en-us/partners.aspx), but Microsoft hosts some basic, getting started readiness for almost every product.
For example, for Microsoft Office, you can use:
https://office.microsoft.com/en-us/support/training-FX101782702.aspx
For this situation, some basic CRM training can be found at:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx