TechNet Forum Windows 7 Support Team

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Windows Update error 80072f8f

Windows Update error 80072f8f SYMPTOM When running Windows Update, the error code 0x80072f8f was...

Author: Nicholas Li Date: 11/08/2011

Clear the Update Failure Information

There is a lot of update failure information listed in Windows Update history, how can I delete it?...

Author: Nicholas Li Date: 10/18/2011

Cannot Join a HomeGroup

Cannot Join a HomeGroup SYMPTOM When trying to join a HomeGroup, after entering the password, the...

Author: Nicholas Li Date: 08/24/2011

Is It Possible To Display the Screensavers on Both Monitors When Dual Monitor Is Configured?

Is it possible to display the screensavers on both monitors when dual monitor is configured? If you...

Author: Nicholas Li Date: 08/24/2011

Gadget Items Are Missing or Crashing Issue

Gadget Items Are Missing or Crashing Issue SYMPTOM Sidebar doesn't run at start up and the gadgets...

Author: Nicholas Li Date: 07/21/2011

Troubleshoot Bluetooth Device Issues

Troubleshoot Bluetooth Device Issues Sometimes, we may be puzzled by the issues of Bluetooth...

Author: Nicholas Li Date: 07/21/2011

Microsoft Games (Solitaire etc.) Cannot Work Normally in Windows 7

Microsoft Games (Solitaire etc.) Cannot Work Normally in Windows 7 SYMPTOM Microsoft games...

Author: Nicholas Li Date: 06/15/2011

Taskbar Thumbnails Disappeared

Taskbar Thumbnails Disappeared SYMPTOM The taskbar thumbnails in Aero stopped working. Please Note:...

Author: Nicholas Li Date: 06/15/2011

Start Menu Items Missing

Start Menu Items Missing SYMPTOM Accessories and Startup menu items disappeared from the Default...

Author: Nicholas Li Date: 06/15/2011

Change the Number of Recent Items Displayed in Windows 7 Jump List

To change (increase or decrease) the number of recent items displayed in Windows 7 Jump List, please...

Author: Nicholas Li Date: 05/10/2011

Internet Explorer Stops Responding, Stops Working, Or Restarts

Internet Explorer stops responding, stops working, or restarts SYMPTOM When you use Internet...

Author: Nicholas Li Date: 05/10/2011

Hide User Folder on Save as Dialog Box

To hide user folder on save as dialog box, perform the following steps: Note: Please backup the...

Author: Nicholas Li Date: 05/10/2011

The Notification “An Error Has Occurred in the Script on This Page” Appears When You Open Internet Explorer.

SYMPTOM The notification “An Error Has Occurred in the Script on This Page” appears when...

Author: Nicholas Li Date: 04/05/2011

New Included Music Files Are not Displayed in Windows Media Player Library

New included music files are not displayed in Windows Media Player library SYMPTOM You include new...

Author: Nicholas Li Date: 04/05/2011

Microsoft 6to4 Adapter is not Working.

Microsoft 6to4 adapter is not working. SYMPTOM Microsoft 6to4 adapter is not working. In Device...

Author: Nicholas Li Date: 04/05/2011

General Troubleshooting steps for the Windows Update issue

General Troubleshooting steps for the Windows Update issue SYMPTOM Our customers may meet Windows...

Author: Nicholas Li Date: 04/05/2011

Error "0x81000015" Appears When You Back Up Files in Windows 7

SYMPTOM When performing a backup of the system to an external USB drive, the following error appears...

Author: Nicholas Li Date: 03/07/2011

Windows Media Center Freezes Randomly When Playing DVD

SYMPTOM On the computer which has a NVIDIA graphics card, when using Windows Media Center, a DVD...

Author: Nicholas Li Date: 03/07/2011

Duplex Print Does not Work in Windows 7

SYMPTOM Duplex print does not work in Windows 7. However, it works on your Windows XP computer with...

Author: Nicholas Li Date: 03/07/2011

Error "0x0000052e" Appears When You Try to Install a Network Printer in Windows 7

SYMPTOMS When you try to install a network printer on a computer that is running Windows 7, you...

Author: Nicholas Li Date: 03/07/2011

Restore Points Lost After System Rebooting

SYMPTOMS System Restore points are missing after system reboots. When the issue happens, one or more...

Author: Nicholas Li Date: 02/16/2011

"This Tab Has Been Recovered" Message Pops Up When You Are Browsing Some Websites Using Internet Explorer 8

SYMPTOM When you attempt to browse a website using Internet Explorer 8, instead of seeing the...

Author: Nicholas Li Date: 02/16/2011

"Peer Name Resolution Protocol" Service Could not be Started and HomeGroup Is not Working

SYMPTOM You cannot join a HomeGroup with an error message "Windows cannot set up a HomeGroup on this...

Author: Nicholas Li Date: 02/16/2011

The Value of OEMBackground Registry Key Resets Back to 0 after Theme Gets Changed

SYMPTOMS You are setting this registry value so that you can see a custom welcome screen background:...

Author: Nicholas Li Date: 02/16/2011

User profile cannot be loaded with Event ID 1509, DETAIL - The filename or extension is too long

SYMPTOM Some clients log on with temporary profile with error “User Profile Service failed the...

Author: Nicholas Li Date: 02/15/2011

Red X in System Tray - Caused By Incoming Connections

SYMPTOM On Windows 7 32bit or b4bit clients, after creating an incoming connection, the system tray...

Author: Nicholas Li Date: 02/15/2011

Windows Installer Service Could Not Be Accessed

Windows installer service could not be accessed SYMPTOM Some times when we try to install a program,...

Author: Nicholas Li Date: 01/18/2011

Error message “one of the USB device attached to this computer has malfunctioned, and Windows does not recognize it”

SYMPTOM When you plug a USB device to a Windows 7 computer, a pop-up indicating“One of the USB...

Author: Nicholas Li Date: 01/18/2011

Network Adapters Icons Are Missing from Network and Sharing Center.

SYMPTOM The network adapter icons are missing from Network and Sharing Center. However, you can see...

Author: Nicholas Li Date: 01/18/2011

Windows 7 Upgrade Advisor tool failed to run with the error message “Windows 7 Upgrade Advisor was unable to reach the Microsoft server for compatibility information. Check your Internet connection and try again later.”

SYMPTOM When you run the Windows 7 Upgrade Advisor tool on a system which use a proxy to access the...

Author: Nicholas Li Date: 01/18/2011

Pining a .BAT/.CMD File to Taskbar

When a .BAT file or a shortcut pointing to a .bat file is opened, we will not find an option to "Pin...

Author: Nicholas Li Date: 01/11/2011

Mount Point Folder May Disappear in Share Folder in Windows 7

SYMPTOM You have a share folder which contains volume mount points in Windows Server 2008 or Windows...

Author: Nicholas Li Date: 01/11/2011

Keyboard Layout Will Lost in Windows XP Mode

SYMPTOM After you change your “Default input language” in control panel in Windows XP...

Author: Nicholas Li Date: 01/11/2011

Activate Windows 7

STEPS To activate Windows 7, perform these steps: 1. Click the Start button, Right click Computer,...

Author: Nicholas Li Date: 01/11/2011

Error 0x81000019 when you do a backup on Windows 7

SYMPTOMS When you do a backup you get an error 0x81000019, the message is: "A shadow copy could not...

Author: Nicholas Li Date: 01/11/2011

Line-in recording latency in Windows 7

SYMPTOMS When you record the sounds input from Line-in, and in the mean time you listen to the...

Author: Nicholas Li Date: 01/11/2011

Windows 7 clients may not be able to print to Windows Server 2003 print server

SYMPTOMS When you try to print from a Windows 7 client to a Windows Server 2003 print server, the...

Author: Nicholas Li Date: 01/11/2011