Tool: When troubleshooting a website or webpage in Internet Explorer

Applies to:

Internet Explorer 11

Internet Explorer 10

Internet Explorer 9

Internet Explorer 8

Internet Explorer 7

Internet Explorer 6


The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.


I’m pretty certain that most administrators have heard of Fiddler Tool by Eric Lawrence who used to be a Microsoft Internet Explorer Program Manager but now working at Telerik.

Now how many times have you thought, there should be a simpler way of asking end-users to capture a Fiddler trace without installing the whole application.


Your question has been solved by them at:



Instructions per the website:

  • Download FiddlerCap
  • Close all instances of Internet Explorer.
    Run the FiddlerCapSetup.exe file.
  • FiddlerCap will start automatically when the installer completes.
  • Unless your debugging buddy has asked you to skip this step:
    • Inside FiddlerCap, click the Clear Cookies button and
      then the Clear Cache button.
  • Inside FiddlerCap, click the 1. Start Capture button.
  • A new Internet Explorer window will appear. Use Internet Explorer's address bar to go to whatever site you need and reproduce the problem.
  • To add a screenshot to your capture, press the +Screenshot button inside FiddlerCap.
  • Inside FiddlerCap, click the 2. Stop Capture button.
  • Click the 3. Save Capture button. Save the .SAZ file to your desktop.
  • Email the .SAZ file from your desktop to your debugging buddy.”


Links to website to troubleshoot your web application compatibility problems:

Windows and Windows Server compatibility cookbook: Windows 8, Windows 8.1, and Windows Server 2012

which replaced Windows 7 and Windows Server 2008 R2 Application Quality Cookbook


IE tools for app compat.


Scan for common coding problems.

Enter a webpage URL here


Download the Microsoft Platform Ready Test Tool v4.1




Fiddler Web Debugger Tool

Tools for Debugging Web Applications and Add-Ons


Fiddler Support


Demonstration Videos

Fiddler Discussion Group