Azure Stack Hub administration basics

If you're new to Azure Stack Hub administration, there are several things you need to know. This article provides an overview of your role as an Azure Stack Hub operator and what you need to tell your users to help them become productive.

Understand the builds

If you're using an Azure Stack Hub integrated system, updated versions of Azure Stack Hub are distributed via update packages. You can import these packages and apply them by using the Updates tile in the administrator portal.

Learn about available services

Be aware of the services you can make available to your users. Azure Stack Hub supports a subset of Azure services. The list of supported services will continue to evolve.

Foundational services

By default, Azure Stack Hub includes the following foundational services when you deploy Azure Stack Hub:

  • Compute
  • Storage
  • Networking
  • Key Vault

With these foundational services, you can offer infrastructure-as-a-service (IaaS) to your users with minimal configuration.

Additional services

We support the following additional platform-as-a-service (PaaS) services:

  • App Service
  • Azure Functions
  • SQL and MySQL databases
  • Kubernetes
  • IoT Hub
  • Event Hub

These services require additional configuration before you can make them available to your users. For more information, see Tutorials and How-to guides > Offer services in our Azure Stack Hub operator documentation.

Service roadmap

Azure Stack Hub will continue to add support for Azure services. For the projected roadmap, see the Azure Stack Hub: An extension of Azure whitepaper. You can also monitor the Azure Stack Hub blog posts for new announcements.

What account should I use?

There are a few account considerations to be aware of when managing Azure Stack Hub. This is especially true in deployments using Windows Server Active Directory Federation Services (AD FS) as the identity provider instead of Azure Active Directory (Azure AD).

Account Azure AD FS
Local administrator (.\Administrator)
Azure AD global administrator Used during installation.
Owner of the default provider
Not applicable.
Account for Extended Storage

What tools do I use to manage?

You can use the administrator portal or PowerShell to manage Azure Stack Hub. The easiest way to learn the basic concepts is through the portal. If you want to use PowerShell, there are preparation steps. Before you get started, you might want to get familiar with how PowerShell is used on Azure Stack Hub. For more information, see Get started with PowerShell on Azure Stack Hub.

Azure Stack Hub uses Azure Resource Manager as its underlying deployment, management, and organization mechanism. If you're going to manage Azure Stack Hub and help support users, you should learn about Resource Manager. See the Getting Started with Azure Resource Manager whitepaper.

Your typical responsibilities

Your users want to use services. From their perspective, your main role is to make these services available to them. Decide which services to offer and make those services available by creating plans, offers, and quotas. For more information, see Overview of offering services in Azure Stack Hub.

You'll also need to add items to Azure Stack Hub Marketplace. The easiest way is to download marketplace items from Azure to Azure Stack Hub.

If you want to test your plans, offers, and services, you can use the user portal; not the administrator portal.

In addition to providing services, you must do the regular duties of an operator to keep Azure Stack Hub up and running. These duties include the following tasks:

Operator tasks

Here is a list of daily, weekly, and monthly tasks for an operator:

  1. Check alerts.
  2. Check backup state.
  3. Update Defender Signature (disconnected systems).
  4. Check Isilon system health and events in OneFS.
  5. Check Isilon capacity.

What to tell your users

You'll need to let your users know how to work with services in Azure Stack Hub, how to connect to the environment, and how to subscribe to offers. Besides any custom documentation that you may want to provide your users, you can direct users to Azure Stack Hub User Documentation.

Understand how to work with services in Azure Stack Hub

There's information your users must understand before they use services and build apps in Azure Stack Hub. For example, there are specific PowerShell and API version requirements. Also, there are some feature deltas between a service in Azure and the equivalent service in Azure Stack Hub. Make sure that your users review the following articles:

The information in these articles summarizes the differences between a service in Azure and Azure Stack Hub. It supplements the information that's available for an Azure service in the global Azure documentation.

Connect to Azure Stack Hub as a user

Your users will want to know how to access the user portal or how to connect through PowerShell. In an integrated systems environment, the user portal address varies per deployment. You'll need to provide your users with the correct URL.

If using PowerShell, users may have to register resource providers before they can use services. A resource provider manages a service. For example, the networking resource provider manages resources like virtual networks, network interfaces, and load balancers. They must install PowerShell, download additional modules, and configure PowerShell (which includes resource provider registration).

Subscribe to an offer

Before a user can use services, they must subscribe to an offer that you've created as an operator.

Where to get support

To find support information for earlier releases of Azure Stack Hub (pre-1905), see Azure Stack Hub servicing policy.

For an integrated system, there's a coordinated escalation and resolution process between Microsoft and our original equipment manufacturer (OEM) hardware partners.

If there's a cloud services issue, support is offered through Microsoft Customer Support Services (CSS). To open a support request, select the help and support icon (question mark) in the upper-right corner of the administrator portal. Then select Help + support and then New support request under the Support section.

If there's an issue with deployment, patch and update, hardware (including field replaceable units), or any hardware-branded software—like software running on the hardware lifecycle host—contact your OEM hardware vendor first.

For anything else, contact Microsoft CSS.

Next steps