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Tutorial: Microsoft Entra single sign-on (SSO) integration with ThousandEyes

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In this tutorial, you'll learn how to integrate ThousandEyes with Microsoft Entra ID. When you integrate ThousandEyes with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to ThousandEyes.
  • Enable your users to be automatically signed-in to ThousandEyes with their Microsoft Entra accounts.
  • Manage your accounts in one central location.

Prerequisites

To get started, you need the following items:

  • A Microsoft Entra subscription. If you don't have a subscription, you can get a free account.
  • ThousandEyes single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Microsoft Entra SSO in a test environment.

Note

Identifier of this application is a fixed string value so only one instance can be configured in one tenant.

To configure the integration of ThousandEyes into Microsoft Entra ID, you need to add ThousandEyes from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type ThousandEyes in the search box.
  4. Select ThousandEyes from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for ThousandEyes

Configure and test Microsoft Entra SSO with ThousandEyes using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in ThousandEyes.

To configure and test Microsoft Entra SSO with ThousandEyes, perform the following steps:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.
    1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
    2. Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
  2. Configure ThousandEyes SSO - to configure the single sign-on settings on application side.
    1. Create ThousandEyes test user - to have a counterpart of B.Simon in ThousandEyes that is linked to the Microsoft Entra representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > ThousandEyes > Single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  5. On the Basic SAML Configuration section, the application is pre-configured and the necessary URLs are already pre-populated with Azure. The user needs to save the configuration by clicking the Save button.

  6. Click Set additional URLs and perform the following step if you wish to configure the application in SP initiated mode:

    In the Sign-on URL text box, type the URL: https://app.thousandeyes.com/login/sso

  7. On the Set up single sign-on with SAML page, in the SAML Signing Certificate section, find Certificate (Base64) and select Download to download the certificate and save it on your computer.

    The Certificate download link

  8. On the Set up ThousandEyes section, copy the appropriate URL(s) based on your requirement.

    Copy configuration URLs

Create a Microsoft Entra test user

In this section, you'll create a test user called B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Assign the Microsoft Entra test user

In this section, you'll enable B.Simon to use single sign-on by granting access to ThousandEyes.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > ThousandEyes.
  3. In the app's overview page, select Users and groups.
  4. Select Add user/group, then select Users and groups in the Add Assignment dialog.
    1. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
    2. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
    3. In the Add Assignment dialog, click the Assign button.

Configure ThousandEyes SSO

  1. In a different web browser window, sign on to your ThousandEyes company site as an administrator.

  2. In the menu on the top, click Settings.

    Screenshot shows the ThousandEyes site with Settings selected.

  3. Click Account

    Screenshot shows Account selected from the Settings menu.

  4. Click the Security & Authentication tab.

    Security & Authentication

  5. In the Setup Single Sign-On section, perform the following steps:

    Setup Single Sign-On

    a. Select Enable Single Sign-On.

    b. In Login Page URL textbox, paste Login URL.

    c. In Logout Page URL textbox, paste Logout URL.

    d. Identity Provider Issuer textbox, paste Microsoft Entra Identifier.

    e. In Verification Certificate, click Choose file, and then upload the certificate you have downloaded previously.

    f. Click Save.

Create ThousandEyes test user

The objective of this section is to create a user called Britta Simon in ThousandEyes. ThousandEyes supports automatic user provisioning, which is by default enabled. You can find more details here on how to configure automatic user provisioning.

If you need to create user manually, perform following steps:

  1. Sign in to your ThousandEyes company site as an administrator.

  2. Click Settings.

    Screenshot shows the ThousandEyes site with Settings selected.

  3. Click Account.

    Screenshot shows Account selected from the Settings menu.

  4. Click the Accounts & Users tab.

    Accounts & Users

  5. In the Add Users & Accounts section, perform the following steps:

    Add User Accounts

    a. In Name textbox, type the name of user like B.Simon.

    b. In Email textbox, type the email of user like b.simon@contoso.com.

    b. Click Add New User to Account.

    Note

    The Microsoft Entra account holder will get an email including a link to confirm and activate the account.

Note

You can use any other ThousandEyes user account creation tools or APIs provided by ThousandEyes to provision Microsoft Entra user accounts.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

SP initiated:

  • Click on Test this application, this will redirect to ThousandEyes Sign on URL where you can initiate the login flow.

  • Go to ThousandEyes Sign-on URL directly and initiate the login flow from there.

IDP initiated:

  • Click on Test this application, and you should be automatically signed in to the ThousandEyes for which you set up the SSO.

You can also use Microsoft My Apps to test the application in any mode. When you click the ThousandEyes tile in the My Apps, if configured in SP mode you would be redirected to the application sign on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the ThousandEyes for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure ThousandEyes you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.