Request access to an access package in Azure AD entitlement management

With Azure AD entitlement management, an access package enables a one-time setup of resources and policies that automatically administers access for the life of the access package.

An access package manager can configure policies to require approval for users to have access to access packages. A user that needs access to an access package can submit a request to get access. This article describes how to submit an access request.

Sign in to the My Access portal

The first step is to sign in to the My Access portal where you can request access to an access package.

Prerequisite role: Requestor

  1. Look for an email or a message from the project or business manager you are working with. The email should include a link to the access package you will need access to. The link starts with myaccess, includes a directory hint, and ends with an access package ID.

    https://myaccess.microsoft.com/@<directory_hint>#/access-packages/<access_package_id>

  2. Open the link.

  3. Sign in to the My Access portal.

    Be sure you use your organizational (work or school) account. If you're unsure, check with your project or business manager.

Request an access package

Once you have found the access package in the My Access portal, you can submit a request.

Prerequisite role: Requestor

  1. Find the access package in the list. If necessary, you can search by typing a search string and then selecting the Name, Catalog, or Resources filter.

    My Access portal - Resource search

  2. Click the checkmark to select the access package.

  3. Click Request access to open the Request access pane.

    My Access portal - Access packages

  4. If the Business justification box is displayed, type a justification for needing access.

  5. If Request for specific period? is enabled, select Yes or No.

  6. If necessary, specify the start date and end date.

    My Access portal - Request access

  7. When finished, click Submit to submit your request.

  8. Click Request history to see a list of your requests and the status.

    If the access package requires approval, the request is now in a pending approval state.

Select a policy

If you request access to an access package that has multiple policies that apply, you might be asked to select a policy. For example, an access package manager might configure an access package with two policies for two groups of internal employees. The first policy might allow access for 60 days and require approval. The second policy might allow access for 2 days and not require approval. If you encounter this scenario, you must select the policy you want to use.

My Access portal - Request access - multiple policies

Resubmit a request

When you request access to an access package, your request might be denied or your request might expire if approvers don't respond in time. If you need access, you can try again and resubmit your request. The following procedure explains how to resubmit an access request:

Prerequisite role: Requestor

  1. Sign in to the My Access portal.

  2. Click Request history from the navigation menu to the left.

  3. Find the access package for which you are resubmitting a request.

  4. Click the check mark to select the access package.

  5. Click the blue View link to the right of the selected access package.

    Select access package and view link

    A pane will open to the right with the request history for the access package.

    Select resubmit button

  6. Click the Resubmit button at the bottom of the pane.

Cancel a request

If you submit an access request and the request is still in the pending approval state, you can cancel the request.

Prerequisite role: Requestor

  1. In the My Access portal, on the left, click Request history to see a list of your requests and the status.

  2. Click the View link for the request you want to cancel.

  3. If the request is still in the pending approval state, you can click Cancel request to cancel the request.

    My Access portal - Cancel request

  4. Click Request history to confirm the request was canceled.

Next steps