Tutorial: Configure Atea for automatic user provisioning
This tutorial describes the steps you need to do in both Atea and Azure Active Directory (Azure AD) to configure automatic user provisioning. When configured, Azure AD automatically provisions and de-provisions users and groups to Atea using the Azure AD Provisioning service. For important details on what this service does, how it works and frequently asked questions refer Automate user provisioning and deprovisioning to SaaS applications with Azure Active Directory.
- Create users in Atea
- Remove users in Atea when they do not require access anymore
- Keep user attributes synchronized between Azure AD and Atea
The scenario outlined in this tutorial assumes that you already have the following prerequisites:
- An Azure AD tenant
- A user account in Azure AD with permission to configure provisioning (for example, Application Administrator, Cloud Application administrator, Application Owner, or Global Administrator).
- A user account in Atea with Admin permissions.
Step 1. Plan your provisioning deployment
- Learn about how the provisioning service works.
- Determine who will be in scope for provisioning.
- Determine what data to map between Azure AD and Atea.
Step 2. Configure Atea to support provisioning with Azure AD
To configure Atea to support provisioning with Azure AD - please write an email to Atea support team SSO.Support@atea.com
Step 3. Add Atea from the Azure AD application gallery
Add Atea from the Azure AD application gallery to start managing provisioning to Atea. If you have previously setup Atea for SSO, you can use the same application. However it's recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery here.
Step 4. Define who will be in scope for provisioning
The Azure AD provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user and group. If you choose to scope who will be provisioned to your app based on assignment, you can use the following steps to assign users and groups to the application. If you choose to scope who will be provisioned based solely on attributes of the user or group, you can use a scoping filter as described here.
When assigning users and groups to Atea, you must select a role other than Default Access. Users with the Default Access role are excluded from provisioning and will be marked as not effectively entitled in the provisioning logs. If the only role available on the application is the default access role, you can update the application manifest to add other roles.
Start small. Test with a small set of users and groups before rolling out to everyone. When scope for provisioning is set to assigned users and groups, you can control it by assigning one or two users or groups to the app. When scope is set to all users and groups, you can specify an attribute based scoping filter.
Step 5. Configure automatic user provisioning to Atea
This section guides you through the steps to configure the Azure AD provisioning service to create, update, and disable users and groups in Atea, based on user and group assignments in Azure AD.
To configure automatic user provisioning for Atea in Azure AD:
Sign in to the Azure portal. Select Enterprise Applications, then select All applications.
In the applications list, select Atea.
Select the Provisioning tab.
Set the Provisioning Mode to Automatic.
In the Admin Credentials section, select Authorize. It opens an Atea login dialog box in a new browser window.
On the Atea's log in dialog, sign in to your Atea's tenant and verify your identity.
Upon completing steps 5 and 6, click Test Connection to ensure Azure AD can connect to Atea. If the connection fails, ensure your Atea has Admin permissions and try again.
In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications. And then select the Send an email notification when a failure occurs check box.
Under the Mappings section, select Synchronize Azure Active Directory Users to Atea.
Review the user attributes that are synchronized from Azure AD to Atea in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in Atea for update operations. If you choose to change the matching target attribute, you'll need to ensure that the Atea API supports filtering users based on that attribute. Select the Save button to commit any changes.
Attribute Type Supported for filtering userName String ✓ active Boolean emails[type eq "work"].value String name.givenName String name.familyName String name.formatted String phoneNumbers[type eq "mobile"].value String locale String nickName String
To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.
To enable the Azure AD provisioning service for Atea, change the Provisioning Status to On in the Settings section.
Define the users and groups that you would like to provision to Atea by choosing the relevant value in Scope in the Settings section.
When you're ready to provision, click Save.
This operation starts the initial synchronization cycle of all users and groups defined in Scope in the Settings section. The initial cycle takes longer to complete than next cycles, which occur approximately every 40 minutes as long as the Azure AD provisioning service is running.
Step 6. Monitor your deployment
Once you've configured provisioning, use the following resources to monitor your deployment:
- Use the provisioning logs to determine which users have been provisioned successfully or unsuccessfully.
- Check the progress bar to see the status of the provisioning cycle and how close it's to completion.
- If the provisioning configuration seems to be in an unhealthy state, the application will go into quarantine. Learn more about quarantine states here.
- Managing user account provisioning for Enterprise Apps
- What is application access and single sign-on with Azure Active Directory?