Tutorial: Azure Active Directory integration with Drift
In this tutorial, you learn how to integrate Drift with Azure Active Directory (Azure AD).
Integrating Drift with Azure AD provides you with the following benefits:
- You can control in Azure AD who has access to Drift.
- You can enable your users to automatically get signed-on to Drift (Single Sign-On) with their Azure AD accounts.
- You can manage your accounts in one central location - the Azure portal.
If you want to know more details about SaaS app integration with Azure AD, see what is application access and single sign-on with Azure Active Directory
To configure Azure AD integration with Drift, you need the following items:
- An Azure AD subscription
- A Drift single sign-on enabled subscription
To test the steps in this tutorial, we do not recommend using a production environment.
To test the steps in this tutorial, you should follow these recommendations:
- Do not use production environment, unless it is necessary.
- If you don't have an Azure AD trial environment, you can get a one-month trial.
In this tutorial, you test Azure AD single sign-on in a test environment. The scenario outlined in this tutorial consists of two main building blocks:
- Adding Drift from the gallery
- Configuring and testing Azure AD single sign-on
Adding Drift from the gallery
To configure the integration of Drift into Azure AD, you need to add Drift from the gallery to your list of managed SaaS apps.
To add Drift from the gallery, perform the following steps:
In the Azure portal, on the left navigation panel, click Azure Active Directory icon.
Navigate to Enterprise applications. Then go to All applications.
To add new application, click New application button on the top of dialog.
In the search box, type Drift, select Drift from result panel then click Add button to add the application.
Configure and test Azure AD single sign-on
In this section, you configure and test Azure AD single sign-on with Drift based on a test user called "Britta Simon".
For single sign-on to work, Azure AD needs to know what the counterpart user in Drift is to a user in Azure AD. In other words, a link relationship between an Azure AD user and the related user in Drift needs to be established.
To configure and test Azure AD single sign-on with Drift, you need to complete the following building blocks:
- Configuring Azure AD Single Sign-On - to enable your users to use this feature.
- Creating an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
- Creating a Drift test user - to have a counterpart of Britta Simon in Drift that is linked to the Azure AD representation of user.
- Assigning the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
- Testing single sign-on - to verify whether the configuration works.
Configuring Azure AD single sign-on
In this section, you enable Azure AD single sign-on in the Azure portal and configure single sign-on in your Drift application.
To configure Azure AD single sign-on with Drift, perform the following steps:
In the Azure portal, on the Drift application integration page, click Single sign-on.
On the Select a Single sign-on method dialog, Click Select for SAML mode to enable single sign-on.
On the Set up Single Sign-On with SAML page, click Edit icon to open Basic SAML Configuration dialog.
On the Basic SAML Configuration section, perform the following steps, if you wish to configure the application in IDP initiated mode:
a. Click Set additional URLs.
b. In the Relay State text box, type a URL:
c. If you wish to configure the application in SP initiated mode, in the Sign-on URL text box, type a URL:
Drift application expects the SAML assertions in a specific format. Configure the following claims for this application. You can manage the values of these attributes from the User Attributes & Claims section on application integration page. Click Edit button to open User Attributes & Claims dialog.
In the User Claims section on the User Attributes & Claims dialog, configure SAML token attribute as shown in the image above and perform the following steps:
Attribute Name Attribute Value Name user.displayname
a. Click on the
nameclaim (highlighted claim) to open the Manage user claims dialog.
b. Select Source as Attribute.
c. Make the Namespace blank.
d. From the Source attribute list, select user.displayname.
e. Click Save.
On the SAML Signing Certificate page, in the SAML Signing Certificate section, click Download to download Federation Metadata XML and then save metadata file on your computer.
In a different web browser window, login to Drift as an Administrator.
From the left side of menu bar, click on Settings icon > App Settings > Authentication and perform the following steps:
a. Upload the Federation Metadata XML that you have downloaded from the Azure portal, into the Upload Identity Provider metadata file text box.
b. After uploading the metadata file, the remaining values get auto populated on the page automatically.
c. Click Enable SAML.
Creating an Azure AD test user
The objective of this section is to create a test user in the Azure portal called Britta Simon.
In the Azure portal, in the left pane, select Azure Active Directory, select Users, and then select All users.
Select New user at the top of the screen.
In the User properties, perform the following steps.
a. In the Name field, enter BrittaSimon.
b. In the User name field, type email@example.com
For example, BrittaSimon@contoso.com
c. Select Properties, select the Show password check box, and then write down the value that's displayed in the Password box.
d. Select Create.
Creating a Drift test user
The objective of this section is to create a user called Britta Simon in Drift. Drift supports just-in-time provisioning, which is by default enabled. There is no action item for you in this section. A new user is created during an attempt to access Drift if it doesn't exist yet.
If you need to create a user manually, contact Drift support team.
Assigning the Azure AD test user
In this section, you enable Britta Simon to use Azure single sign-on by granting access to Drift.
In the Azure portal, select Enterprise Applications, select All applications.
In the applications list, select Drift.
In the menu on the left, click Users and groups.
Click Add button. Then select Users and groups on Add Assignment dialog.
In the Users and groups dialog select Britta Simon in the Users list, then click the Select button at the bottom of the screen.
In the Add Assignment, dialog select the Assign button.
Testing single sign-on
In this section, you test your Azure AD single sign-on configuration using the Access Panel.
When you click the Drift tile in the Access Panel, you should get automatically signed-on to your Drift application. For more information about the Access Panel, see Introduction to the Access Panel.