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Tutorial: Configure MX3 Diagnostics Connector for automatic user provisioning

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This tutorial describes the steps you need to perform in both MX3 Diagnostics Connector and Microsoft Entra ID to configure automatic user provisioning. When configured, Microsoft Entra ID automatically provisions and de-provisions users and groups to MX3 Diagnostics Connector using the Microsoft Entra provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.

Capabilities supported

  • Create users in MX3 Diagnostics Connector.
  • Remove users in MX3 Diagnostics Connector when they do not require access anymore.
  • Keep user attributes synchronized between Microsoft Entra ID and MX3 Diagnostics Connector.
  • Provision groups and group memberships in MX3 Diagnostics Connector.
  • Single sign-on to MX3 Diagnostics Connector.

Prerequisites

The scenario outlined in this tutorial assumes that you already have the following prerequisites:

  • A Microsoft Entra tenant.
  • A user account in Microsoft Entra ID with permission to configure provisioning (for example, Application Administrator, Cloud Application administrator, Application Owner, or Global Administrator).
  • An MX3 account with organization feature.
  • An account in MX3 Portal with SSO.

Step 1: Plan your provisioning deployment

  1. Learn about how the provisioning service works.
  2. Determine who will be in scope for provisioning.
  3. Determine what data to map between Microsoft Entra ID and MX3 Diagnostics Connector.

Step 2: Configure MX3 Diagnostics Connector to support provisioning with Microsoft Entra ID

  1. If your MX3 account does not have organization feature enabled, apply for organization feature as described in this documentation.

  2. If your MX3 account does not have single-sign-on feature enabled, setup Microsoft Entra SSO as described in this documentation.

  3. Log in to MX3 Portal. Navigate to the SSO settings page by clicking on settings and then click on Single sign-on.

    Screenshot for MX3 Diagnostics Connector Single sign-on settings.

  4. Scroll down to view the token. Copy and save the token. You will need it in the Step 5.

    Screenshot of MX3 Diagnostics Connector's secret token for Azure AD.

Add MX3 Diagnostics Connector from the Microsoft Entra application gallery to start managing provisioning to MX3 Diagnostics Connector. If you have previously setup MX3 Diagnostics Connector for SSO, you can use the same application. However it is recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery here.

Step 4: Define who will be in scope for provisioning

The Microsoft Entra provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user / group. If you choose to scope who will be provisioned to your app based on assignment, you can use the following steps to assign users and groups to the application. If you choose to scope who will be provisioned based solely on attributes of the user or group, you can use a scoping filter as described here.

  • Start small. Test with a small set of users and groups before rolling out to everyone. When scope for provisioning is set to assigned users and groups, you can control this by assigning one or two users or groups to the app. When scope is set to all users and groups, you can specify an attribute based scoping filter.

  • If you need additional roles, you can update the application manifest to add new roles.

Step 5: Configure automatic user provisioning to MX3 Diagnostics Connector

This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users and/or groups in MX3 Diagnostics Connector based on user and/or group assignments in Microsoft Entra ID.

To configure automatic user provisioning for MX3 Diagnostics Connector in Microsoft Entra ID:

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications

    Screenshot that displays Enterprise applications blade.

  3. In the applications list, select MX3 Diagnostics Connector.

    The MX3 Diagnostics Connector link in the Applications list

  4. Select the Provisioning tab.

    Screenshot of Provisioning tab and where to find it.

  5. Set the Provisioning Mode to Automatic.

    Screenshot of Provisioning tab that shows to select automatic.

  6. Under the Admin Credentials section, input your MX3 Diagnostics Connector Tenant URL https://scim.mx3.app and Secret Token. Click Test Connection to ensure Microsoft Entra ID can connect to MX3 Diagnostics Connector. If the connection fails, ensure your MX3 Diagnostics Connector account has Admin permissions and try again.

    Screenshot that displays text field to enter Token and SCIM URL

  7. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and select the Send an email notification when a failure occurs check box.

    Screenshot of a text field where you can enter email for notification.

  8. Select Save.

  9. Under the Mappings section, select Synchronize Microsoft Entra users to MX3 Diagnostics Connector.

  10. Review the user attributes that are synchronized from Microsoft Entra ID to MX3 Diagnostics Connector in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in MX3 Diagnostics Connector for update operations. If you choose to change the matching target attribute, you will need to ensure that the MX3 Diagnostics Connector API supports filtering users based on that attribute. Select the Save button to commit any changes.

    Attribute Type Supported for filtering
    userName String ✓
    externalId String ✓
    active Boolean
    name.givenName String
    name.familyName String

  11. Under the Mappings section, select Synchronize Microsoft Entra groups to MX3 Diagnostics Connector.

  12. Review the group attributes that are synchronized from Microsoft Entra ID to MX3 Diagnostics Connector in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the groups in MX3 Diagnostics Connector for update operations. Select the Save button to commit any changes.

    Attribute Type Supported for filtering
    displayName String ✓
    externalId String
    members Reference

  13. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  14. To enable the Microsoft Entra provisioning service for MX3 Diagnostics Connector, change the Provisioning Status to On in the Settings section.

    Provisioning Status Toggled On

  15. Define the users and/or groups that you would like to provision to MX3 Diagnostics Connector by choosing the desired values in Scope in the Settings section.

    Provisioning Scope

  16. When you are ready to provision, click Save.

    Saving Provisioning Configuration

This operation starts the initial synchronization cycle of all users and groups defined in Scope in the Settings section. The initial cycle takes longer to perform than subsequent cycles, which occur approximately every 40 minutes as long as the Microsoft Entra provisioning service is running.

Step 6: Monitor your deployment

Once you've configured provisioning, use the following resources to monitor your deployment:

  • Use the provisioning logs to determine which users have been provisioned successfully or unsuccessfully
  • Check the progress bar to see the status of the provisioning cycle and how close it is to completion
  • If the provisioning configuration seems to be in an unhealthy state, the application will go into quarantine. Learn more about quarantine states here.

More resources

Next steps