Tutorial: Azure Active Directory integration with OpsGenie

In this tutorial, you learn how to integrate OpsGenie with Azure Active Directory (Azure AD).

Integrating OpsGenie with Azure AD provides you with the following benefits:

  • You can control in Azure AD who has access to OpsGenie
  • You can enable your users to automatically get signed-on to OpsGenie (Single Sign-On) with their Azure AD accounts
  • You can manage your accounts in one central location - the Azure portal

If you want to know more details about SaaS app integration with Azure AD, see what is application access and single sign-on with Azure Active Directory.

Prerequisites

To configure Azure AD integration with OpsGenie, you need the following items:

  • An Azure AD subscription
  • A OpsGenie single sign-on enabled subscription

Note

To test the steps in this tutorial, we do not recommend using a production environment.

To test the steps in this tutorial, you should follow these recommendations:

  • Do not use your production environment, unless it is necessary.
  • If you don't have an Azure AD trial environment, you can get a one-month trial here.

Scenario description

In this tutorial, you test Azure AD single sign-on in a test environment. The scenario outlined in this tutorial consists of two main building blocks:

  1. Adding OpsGenie from the gallery
  2. Configuring and testing Azure AD single sign-on

To configure the integration of OpsGenie into Azure AD, you need to add OpsGenie from the gallery to your list of managed SaaS apps.

To add OpsGenie from the gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

    Active Directory

  2. Navigate to Enterprise applications. Then go to All applications.

    Applications

  3. To add new application, click New application button on the top of dialog.

    Applications

  4. In the search box, type OpsGenie.

    Creating an Azure AD test user

  5. In the results panel, select OpsGenie, and then click Add button to add the application.

    Creating an Azure AD test user

Configuring and testing Azure AD single sign-on

In this section, you configure and test Azure AD single sign-on with OpsGenie based on a test user called "Britta Simon".

For single sign-on to work, Azure AD needs to know what the counterpart user in OpsGenie is to a user in Azure AD. In other words, a link relationship between an Azure AD user and the related user in OpsGenie needs to be established.

In OpsGenie, assign the value of the user name in Azure AD as the value of the Username to establish the link relationship.

To configure and test Azure AD single sign-on with OpsGenie, you need to complete the following building blocks:

  1. Configuring Azure AD Single Sign-On - to enable your users to use this feature.
  2. Creating an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
  3. Creating a OpsGenie test user - to have a counterpart of Britta Simon in OpsGenie that is linked to the Azure AD representation of user.
  4. Assigning the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  5. Testing Single Sign-On - to verify whether the configuration works.

Configuring Azure AD single sign-on

In this section, you enable Azure AD single sign-on in the Azure portal and configure single sign-on in your OpsGenie application.

To configure Azure AD single sign-on with OpsGenie, perform the following steps:

  1. In the Azure portal, on the OpsGenie application integration page, click Single sign-on.

    Configure Single Sign-On

  2. On the Single sign-on dialog, select Mode as SAML-based Sign-on to enable single sign-on.

    Configure Single Sign-On

  3. On the OpsGenie Domain and URLs section, perform the following steps:

    Configure Single Sign-On

    In the Sign-on URL textbox, type the URL: https://app.opsgenie.com/auth/login

  4. On the SAML Signing Certificate section, click the copy button to copy App Federation Metadata Url and paste it into notepad.

    The Certificate download link

  5. Click Save button.

    Configure Single Sign-On

  6. On the OpsGenie Configuration section, click Configure OpsGenie to open Configure sign-on window. Copy the SAML Single Sign-On Service URL from the Quick Reference section.

    Configure Single Sign-On

  7. Open another browser instance, and then log-in to OpsGenie as an administrator.

  8. Click Settings, and then click the Single Sign On tab.

    OpsGenie Single Sign-On

  9. To enable SSO, select Enabled.

    OpsGenie Settings

  10. In the Provider section, click the Azure Active Directory tab.

    OpsGenie Settings

  11. On the Azure Active Directory dialog page, perform the following steps:

    OpsGenie Settings

    a. In the SAML 2.0 Endpoint textbox, paste Single Sign On Service URLvalue which you have copied from the Azure portal.

    b. In the Metadata Url: textbox, paste App Federation Metadata Url value which you have copied from the Azure portal.

    c. Click Save Changes.

Creating an Azure AD test user

The objective of this section is to create a test user in the Azure portal called Britta Simon.

Create Azure AD User

To create a test user in Azure AD, perform the following steps:

  1. In the Azure portal, on the left navigation pane, click Azure Active Directory icon.

    Creating an Azure AD test user

  2. To display the list of users, go to Users and groups and click All users.

    Creating an Azure AD test user

  3. To open the User dialog, click Add on the top of the dialog.

    Creating an Azure AD test user

  4. On the User dialog page, perform the following steps:

    Creating an Azure AD test user

    a. In the Name textbox, type BrittaSimon.

    b. In the User name textbox, type the email address of BrittaSimon.

    c. Select Show Password and write down the value of the Password.

    d. Click Create.

Creating a OpsGenie test user

The objective of this section is to create a user called Britta Simon in OpsGenie.

  1. In a web browser window, log into your OpsGenie tenant as an administrator.

  2. Navigate to Users list by clicking User in left panel.

    OpsGenie Settings

  3. Click Add User.

  4. On the Add User dialog, perform the following steps:

    OpsGenie Settings

    a. In the Email textbox, type the email address of BrittaSimon addressed in Azure Active Directory.

    b. In the Full Name textbox, type Britta Simon.

    c. Click Save.

Note

Britta gets an email with instructions for setting up her profile.

Assigning the Azure AD test user

In this section, you enable Britta Simon to use Azure single sign-on by granting access to OpsGenie.

Assign User

To assign Britta Simon to OpsGenie, perform the following steps:

  1. In the Azure portal, open the applications view, and then navigate to the directory view and go to Enterprise applications then click All applications.

    Assign User

  2. In the applications list, select OpsGenie.

    Configure Single Sign-On

  3. In the menu on the left, click Users and groups.

    Assign User

  4. Click Add button. Then select Users and groups on Add Assignment dialog.

    Assign User

  5. On Users and groups dialog, select Britta Simon in the Users list.

  6. Click Select button on Users and groups dialog.

  7. Click Assign button on Add Assignment dialog.

Testing single sign-on

The objective of this section is to test your Azure AD SSO configuration using the Access Panel.

When you click the OpsGenie tile in the Access Panel, you should get automatically signed-on to your OpsGenie application.

Additional resources