Tutorial: Azure Active Directory single sign-on (SSO) integration with SAP Qualtrics

In this tutorial, you'll learn how to integrate SAP Qualtrics with Azure Active Directory (Azure AD). When you integrate SAP Qualtrics with Azure AD, you can:

  • Control in Azure AD who has access to SAP Qualtrics.
  • Enable your users to be automatically signed in to SAP Qualtrics with their Azure AD accounts.
  • Manage your accounts in one central location: the Azure portal.

Prerequisites

To get started, you need:

  • An Azure AD subscription. If you don't have a subscription, you can get a free account.
  • A SAP Qualtrics subscription enabled for single sign-on (SSO).

Scenario description

In this tutorial, you configure and test Azure AD SSO in a test environment.

  • SAP Qualtrics supports SP and IDP initiated SSO.
  • SAP Qualtrics supports Just In Time user provisioning.

To configure the integration of SAP Qualtrics into Azure AD, you need to add SAP Qualtrics from the gallery to your list of managed SaaS apps.

  1. Sign in to the Azure portal by using either a work or school account, or a personal Microsoft account.
  2. On the left pane, select Azure Active Directory.
  3. Go to Enterprise Applications, and then select All Applications.
  4. To add a new application, select New application.
  5. In the Add from the gallery section, type SAP Qualtrics in the search box.
  6. Select SAP Qualtrics from results, and then add the app. Wait a few seconds while the app is added to your tenant.

Configure and test Azure AD single sign-on for SAP Qualtrics

Configure and test Azure AD SSO with SAP Qualtrics, by using a test user called B.Simon. For SSO to work, you need to establish a linked relationship between an Azure AD user and the related user in SAP Qualtrics.

To configure and test Azure AD SSO with SAP Qualtrics, complete the following building blocks:

  1. Configure Azure AD SSO to enable your users to use this feature.
    1. Create an Azure AD test user to test Azure AD single sign-on with B.Simon.
    2. Assign the Azure AD test user to enable B.Simon to use Azure AD single sign-on.
  2. Configure SAP Qualtrics SSO to configure the single sign-on settings on the application side.
    1. Create a SAP Qualtrics test user to have a counterpart of B.Simon in SAP Qualtrics, linked to the Azure AD representation of the user.
  3. Test SSO to verify whether the configuration works.

Configure Azure AD SSO

Follow these steps to enable Azure AD SSO in the Azure portal.

  1. In the Azure portal, on the SAP Qualtrics application integration page, find the Manage section. Select single sign-on.

  2. On the Select a single sign-on method page, select SAML.

  3. On the Set up single sign-on with SAML page, select the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  4. On the Set up single sign-on with SAML page, if you want to configure the application in IDP initiated mode, enter the values for the following fields:

    a. In the Identifier text box, type a URL that uses the following pattern:

    https://< DATACENTER >.qualtrics.com

    b. In the Reply URL text box, type a URL that uses the following pattern:

    https://< DATACENTER >.qualtrics.com/login/v1/sso/saml2/default-sp

    c. In the Relay State text box, type a URL that uses the following pattern:

    https://< brandID >.< DATACENTER >.qualtrics.com

  5. Select Set additional URLs, and perform the following step if you want to configure the application in SP initiated mode:

    In the Sign-on URL textbox, type a URL that uses the following pattern:

    https://< brandID >.< DATACENTER >.qualtrics.com

    Note

    These values are not real. Update these values with the actual Sign-on URL, Identifier, Reply URL, and Relay State. To get these values, contact the Qualtrics Client support team. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal.

  6. On the Set up single sign-on with SAML page, in the SAML Signing Certificate section, select the copy icon to copy App Federation Metadata Url and save it on your computer.

    The Certificate download link

Create an Azure AD test user

In this section, you create a test user in the Azure portal called B.Simon.

  1. From the left pane in the Azure portal, select Azure Active Directory > Users > All users.
  2. Select New user at the top of the screen.
  3. In the User properties, follow these steps:
    1. In the Name field, enter B.Simon.
    2. In the User name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write the password down.
    4. Select Create.

Assign the Azure AD test user

In this section, you enable B.Simon to use Azure single sign-on by granting access to SAP Qualtrics.

  1. In the Azure portal, select Enterprise Applications > All applications.
  2. In the applications list, select SAP Qualtrics.
  3. In the app's overview page, find the Manage section, and select Users and groups.
  4. Select Add user. Then in the Add Assignment dialog box, select Users and groups.
  5. In the Users and groups dialog box, select B.Simon from the list of users. Then choose Select at the bottom of the screen.
  6. If you're expecting any role value in the SAML assertion, in the Select Role dialog box, select the appropriate role for the user from the list. Then choose Select at the bottom of the screen.
  7. In the Add Assignment dialog box, select Assign.

Configure SAP Qualtrics SSO

To configure single sign-on on the SAP Qualtrics side, send the copied App Federation Metadata Url from the Azure portal to the SAP Qualtrics support team. The support team ensures that the SAML SSO connection is set properly on both sides.

Create SAP Qualtrics test user

SAP Qualtrics supports just-in-time user provisioning, which is enabled by default. There is no additional action for you to take. If a user doesn't already exist in SAP Qualtrics, a new one is created after authentication.

Test SSO

In this section, you test your Azure AD single sign-on configuration with following options.

SP initiated:

  • Click on Test this application in Azure portal. This will redirect to SAP Qualtrics Sign on URL where you can initiate the login flow.

  • Go to SAP Qualtrics Sign-on URL directly and initiate the login flow from there.

IDP initiated:

  • Click on Test this application in Azure portal and you should be automatically signed in to the SAP Qualtrics for which you set up the SSO.

You can also use Microsoft My Apps to test the application in any mode. When you click the SAP Qualtrics tile in the My Apps, if configured in SP mode you would be redirected to the application sign on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the SAP Qualtrics for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Next steps

After you configure SAP Qualtrics, you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from conditional access. For more information, see Learn how to enforce session control with Microsoft Defender for Cloud Apps.