Tutorial: Azure Active Directory integration with SAP Cloud for Customer
In this tutorial, you learn how to integrate SAP Cloud for Customer with Azure Active Directory (Azure AD). Integrating SAP Cloud for Customer with Azure AD provides you with the following benefits:
- You can control in Azure AD who has access to SAP Cloud for Customer.
- You can enable your users to be automatically signed-in to SAP Cloud for Customer (Single Sign-On) with their Azure AD accounts.
- You can manage your accounts in one central location - the Azure portal.
If you want to know more details about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory. If you don't have an Azure subscription, create a free account before you begin.
To configure Azure AD integration with SAP Cloud for Customer, you need the following items:
- An Azure AD subscription. If you don't have an Azure AD environment, you can get one-month trial here
- SAP Cloud for Customer single sign-on enabled subscription
In this tutorial, you configure and test Azure AD single sign-on in a test environment.
- SAP Cloud for Customer supports SP initiated SSO
Adding SAP Cloud for Customer from the gallery
To configure the integration of SAP Cloud for Customer into Azure AD, you need to add SAP Cloud for Customer from the gallery to your list of managed SaaS apps.
To add SAP Cloud for Customer from the gallery, perform the following steps:
In the Azure portal, on the left navigation panel, click Azure Active Directory icon.
Navigate to Enterprise Applications and then select the All Applications option.
To add new application, click New application button on the top of dialog.
In the search box, type SAP Cloud for Customer, select SAP Cloud for Customer from result panel then click Add button to add the application.
Configure and test Azure AD single sign-on
In this section, you configure and test Azure AD single sign-on with SAP Cloud for Customer based on a test user called Britta Simon. For single sign-on to work, a link relationship between an Azure AD user and the related user in SAP Cloud for Customer needs to be established.
To configure and test Azure AD single sign-on with SAP Cloud for Customer, you need to complete the following building blocks:
- Configure Azure AD Single Sign-On - to enable your users to use this feature.
- Configure SAP Cloud for Customer Single Sign-On - to configure the Single Sign-On settings on application side.
- Create an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
- Assign the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
- Create SAP Cloud for Customer test user - to have a counterpart of Britta Simon in SAP Cloud for Customer that is linked to the Azure AD representation of user.
- Test single sign-on - to verify whether the configuration works.
Configure Azure AD single sign-on
In this section, you enable Azure AD single sign-on in the Azure portal.
To configure Azure AD single sign-on with SAP Cloud for Customer, perform the following steps:
In the Azure portal, on the SAP Cloud for Customer application integration page, select Single sign-on.
On the Select a Single sign-on method dialog, select SAML/WS-Fed mode to enable single sign-on.
On the Set up Single Sign-On with SAML page, click Edit icon to open Basic SAML Configuration dialog.
On the Basic SAML Configuration section, perform the following steps:
a. In the Sign on URL text box, type a URL using the following pattern:
b. In the Identifier (Entity ID) text box, type a URL using the following pattern:
These values are not real. Update these values with the actual Sign on URL and Identifier. Contact SAP Cloud for Customer Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal.
SAP Cloud for Customer application expects the SAML assertions in a specific format. Configure the following claims for this application. You can manage the values of these attributes from the User Attributes section on application integration page. On the Set up Single Sign-On with SAML page, click Edit button to open User Attributes dialog.
In the User Attributes section on the User Attributes & Claims dialog, perform the following steps:
a. Click Edit icon to open the Manage user claims dialog.
b. Select Transformation as source.
c. From the Transformation list, select ExtractMailPrefix().
d. From the Parameter 1 list, select the user attribute you want to use for your implementation. For example, if you want to use the EmployeeID as unique user identifier and you have stored the attribute value in the ExtensionAttribute2, then select user.extensionattribute2.
e. Click Save.
On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.
On the Set up SAP Cloud for Customer section, copy the appropriate URL(s) as per your requirement.
a. Login URL
b. Azure Ad Identifier
c. Logout URL
Configure SAP Cloud for Customer Single Sign-On
Login into SAP Cloud for Customer portal with administrator rights.
Navigate to the Application and User Management Common Task and click the Identity Provider tab.
Click New Identity Provider and select the metadata XML file you have downloaded from the Azure portal. By importing the metadata, the system automatically uploads the required signature certificate and encryption certificate.
Azure Active Directory requires the element Assertion Consumer Service URL in the SAML request, so select the Include Assertion Consumer Service URL checkbox.
Click Activate Single Sign-On.
Save your changes.
Click the My System tab.
In Azure AD Sign On URL textbox, paste Login URL which you have copied from Azure portal.
Specify whether the employee can manually choose between logging on with user ID and password or SSO by selecting the Manual Identity Provider Selection.
In the SSO URL section, specify the URL that should be used by your employees to sign on to the system. In the URL Sent to Employee list, you can choose between the following options:
The system sends only the normal system URL to the employee. The employee cannot log on using SSO, and must use password or certificate instead.
The system sends only the SSO URL to the employee. The employee can log on using SSO. Authentication request is redirected through the IdP.
If SSO is not active, the system sends the normal system URL to the employee. If SSO is active, the system checks whether the employee has a password. If a password is available, both SSO URL and Non-SSO URL are sent to the employee. However, if the employee has no password, only the SSO URL is sent to the employee.
Save your changes.
Create an Azure AD test user
The objective of this section is to create a test user in the Azure portal called Britta Simon.
In the Azure portal, in the left pane, select Azure Active Directory, select Users, and then select All users.
Select New user at the top of the screen.
In the User properties, perform the following steps.
a. In the Name field enter BrittaSimon.
b. In the User name field type firstname.lastname@example.org
For example, BrittaSimon@contoso.com
c. Select Show password check box, and then write down the value that's displayed in the Password box.
d. Click Create.
Assign the Azure AD test user
In this section, you enable Britta Simon to use Azure single sign-on by granting access to SAP Cloud for Customer.
In the Azure portal, select Enterprise Applications, select All applications, then select SAP Cloud for Customer.
In the applications list, type and select SAP Cloud for Customer.
In the menu on the left, select Users and groups.
Click the Add user button, then select Users and groups in the Add Assignment dialog.
In the Users and groups dialog select Britta Simon in the Users list, then click the Select button at the bottom of the screen.
If you are expecting any role value in the SAML assertion then in the Select Role dialog select the appropriate role for the user from the list, then click the Select button at the bottom of the screen.
In the Add Assignment dialog click the Assign button.
Create SAP Cloud for Customer test user
In this section, you create a user called Britta Simon in SAP Cloud for Customer. Work with SAP Cloud for Customer support team to add the users in the SAP Cloud for Customer platform. Users must be created and activated before you use single sign-on.
Please make sure that NameID value should match with the username field in the SAP Cloud for Customer platform.
Test single sign-on
In this section, you test your Azure AD single sign-on configuration using the Access Panel.
When you click the SAP Cloud for Customer tile in the Access Panel, you should be automatically signed in to the SAP Cloud for Customer for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.