Tutorial: Azure Active Directory integration with SkyDesk Email

In this tutorial, you learn how to integrate SkyDesk Email with Azure Active Directory (Azure AD).

Integrating SkyDesk Email with Azure AD provides you with the following benefits:

  • You can control in Azure AD who has access to SkyDesk Email
  • You can enable your users to automatically get signed-on to SkyDesk Email (Single Sign-On) with their Azure AD accounts
  • You can manage your accounts in one central location - the Azure portal

If you want to know more details about SaaS app integration with Azure AD, see what is application access and single sign-on with Azure Active Directory.

Prerequisites

To configure Azure AD integration with SkyDesk Email, you need the following items:

  • An Azure AD subscription
  • A SkyDesk Email single sign-on enabled subscription

Note

To test the steps in this tutorial, we do not recommend using a production environment.

To test the steps in this tutorial, you should follow these recommendations:

  • Do not use your production environment, unless it is necessary.
  • If you don't have an Azure AD trial environment, you can get a one-month trial here Trial offer.

Scenario description

In this tutorial, you test Azure AD single sign-on in a test environment. The scenario outlined in this tutorial consists of two main building blocks:

  1. Adding SkyDesk Email from the gallery
  2. Configuring and testing Azure AD single sign-on

To configure the integration of SkyDesk Email into Azure AD, you need to add SkyDesk Email from the gallery to your list of managed SaaS apps.

To add SkyDesk Email from the gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

    Active Directory

  2. Navigate to Enterprise applications. Then go to All applications.

    Applications

  3. To add new application, click New application button on the top of dialog.

    Applications

  4. In the search box, type SkyDesk Email.

    Creating an Azure AD test user

  5. In the results panel, select SkyDesk Email, and then click Add button to add the application.

    Creating an Azure AD test user

Configuring and testing Azure AD single sign-on

In this section, you configure and test Azure AD single sign-on with SkyDesk Email based on a test user called "Britta Simon".

For single sign-on to work, Azure AD needs to know what the counterpart user in SkyDesk Email is to a user in Azure AD. In other words, a link relationship between an Azure AD user and the related user in SkyDesk Email needs to be established.

In SkyDesk Email, assign the value of the user name in Azure AD as the value of the Username to establish the link relationship.

To configure and test Azure AD single sign-on with SkyDesk Email, you need to complete the following building blocks:

  1. Configuring Azure AD Single Sign-On - to enable your users to use this feature.
  2. Creating an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
  3. Creating a SkyDesk Email test user - to have a counterpart of Britta Simon in SkyDesk Email that is linked to the Azure AD representation of user.
  4. Assigning the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  5. Testing Single Sign-On - to verify whether the configuration works.

Configuring Azure AD single sign-on

In this section, you enable Azure AD single sign-on in the Azure portal and configure single sign-on in your SkyDesk Email application.

To configure Azure AD single sign-on with SkyDesk Email, perform the following steps:

  1. In the Azure portal, on the SkyDesk Email application integration page, click Single sign-on.

    Configure Single Sign-On

  2. On the Single sign-on dialog, select Mode as SAML-based Sign-on to enable single sign-on.

    Configure Single Sign-On

  3. On the SkyDesk Email Domain and URLs section, perform the following steps:

    Configure Single Sign-On

    In the Sign-on URL textbox, type a URL using the following pattern: https://mail.skydesk.jp/portal/<companyname>

    Note

    The value is not real. Update the value with the actual Sign-On URL. Contact SkyDesk Email Client support team to get the value.

  4. On the SAML Signing Certificate section, click Certificate (Base64) and then save the certificate file on your computer.

    Configure Single Sign-On

  5. Click Save button.

    Configure Single Sign-On

  6. On the SkyDesk Email Configuration section, click Configure SkyDesk Email to open Configure sign-on window. Copy the Sign-Out URL, and SAML Single Sign-On Service URL from the Quick Reference section.

    Configure Single Sign-On

  7. To enable SSO in SkyDesk Email, perform the following steps:

    a. Sign-on to your SkyDesk Email account as administrator.

    b. In the menu on the top, click Setup, and select Org.

    Configure Single Sign-On

    c. Click on Domains from the left panel.

    Configure Single Sign-On

    d. Click on Add Domain.

    Configure Single Sign-On

    e. Enter your Domain name, and then verify the Domain.

    Configure Single Sign-On

    f. Click on SAML Authentication from the left panel.

    Configure Single Sign-On

  8. On the SAML Authentication dialog page, perform the following steps:

    Configure Single Sign-On

    Note

    To use SAML based authentication, you should either have verified domain or portal URL setup. You can set the portal URL with the unique name.

    Configure Single Sign-On

    a. In the Login URL textbox, paste the value of SAML Single Sign-On Service URL, which you have copied from Azure portal.

    b. In the Logout URL textbox, paste the value of Sign-Out URL, which you have copied from Azure portal.

    c. Change Password URL is optional so leave it blank.

    d. Click on Get Key From File to select your downloaded certificate from Azure portal, and then click Open to upload the certificate.

    e. As Algorithm, select RSA.

    f. Click Ok to save the changes.

Tip

You can now read a concise version of these instructions inside the Azure portal, while you are setting up the app! After adding this app from the Active Directory > Enterprise Applications section, simply click the Single Sign-On tab and access the embedded documentation through the Configuration section at the bottom. You can read more about the embedded documentation feature here: Azure AD embedded documentation

Creating an Azure AD test user

The objective of this section is to create a test user in the Azure portal called Britta Simon.

Create Azure AD User

To create a test user in Azure AD, perform the following steps:

  1. In the Azure portal, on the left navigation pane, click Azure Active Directory icon.

    Creating an Azure AD test user

  2. To display the list of users, go to Users and groups and click All users.

    Creating an Azure AD test user

  3. To open the User dialog, click Add on the top of the dialog.

    Creating an Azure AD test user

  4. On the User dialog page, perform the following steps:

    Creating an Azure AD test user

    a. In the Name textbox, type BrittaSimon.

    b. In the User name textbox, type the email address of BrittaSimon.

    c. Select Show Password and write down the value of the Password.

    d. Click Create.

Creating a SkyDesk Email test user

In this section, you create a user called Britta Simon in SkyDesk Email.

  1. Click on User Access from the left panel in SkyDesk Email and then enter your username.

    Configure Single Sign-On

Note

If you need to create bulk users, you need to contact the SkyDesk Email Client support team.

Assigning the Azure AD test user

In this section, you enable Britta Simon to use Azure single sign-on by granting access to SkyDesk Email.

Assign User

To assign Britta Simon to SkyDesk Email, perform the following steps:

  1. In the Azure portal, open the applications view, and then navigate to the directory view and go to Enterprise applications then click All applications.

    Assign User

  2. In the applications list, select SkyDesk Email.

    Configure Single Sign-On

  3. In the menu on the left, click Users and groups.

    Assign User

  4. Click Add button. Then select Users and groups on Add Assignment dialog.

    Assign User

  5. On Users and groups dialog, select Britta Simon in the Users list.

  6. Click Select button on Users and groups dialog.

  7. Click Assign button on Add Assignment dialog.

Testing single sign-on

The objective of this section is to test your Azure AD SSO configuration using the Access Panel.

When you click the SkyDesk Email tile in the Access Panel, you should get automatically signed-on to your SkyDesk Email application.

Additional resources