Tutorial: Azure Active Directory integration with TeamSeer

In this tutorial, you learn how to integrate TeamSeer with Azure Active Directory (Azure AD).

Integrating TeamSeer with Azure AD provides you with the following benefits:

  • You can control in Azure AD who has access to TeamSeer
  • You can enable your users to automatically get signed-on to TeamSeer (Single Sign-On) with their Azure AD accounts
  • You can manage your accounts in one central location - the Azure portal

If you want to know more details about SaaS app integration with Azure AD, see what is application access and single sign-on with Azure Active Directory.

Prerequisites

To configure Azure AD integration with TeamSeer, you need the following items:

  • An Azure AD subscription
  • A TeamSeer single-sign on enabled subscription

Note

To test the steps in this tutorial, we do not recommend using a production environment.

To test the steps in this tutorial, you should follow these recommendations:

  • Do not use your production environment, unless it is necessary.
  • If you don't have an Azure AD trial environment, you can get a one-month trial here.

Scenario description

In this tutorial, you test Azure AD single sign-on in a test environment. The scenario outlined in this tutorial consists of two main building blocks:

  1. Adding TeamSeer from the gallery
  2. Configuring and testing Azure AD single sign-on

To configure the integration of TeamSeer in to Azure AD, you need to add TeamSeer from the gallery to your list of managed SaaS apps.

To add TeamSeer from the gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

    Active Directory

  2. Navigate to Enterprise applications. Then go to All applications.

    Applications

  3. To add new application, click New application button on the top of dialog.

    Applications

  4. In the search box, type TeamSeer.

    Creating an Azure AD test user

  5. In the results panel, select TeamSeer, and then click Add button to add the application.

    Creating an Azure AD test user

Configuring and testing Azure AD single sign-on

In this section, you configure and test Azure AD single sign-on with TeamSeer based on a test user called "Britta Simon."

For single sign-on to work, Azure AD needs to know what the counterpart user in TeamSeer is to a user in Azure AD. In other words, a link relationship between an Azure AD user and the related user in TeamSeer needs to be established.

In TeamSeer, assign the value of the user name in Azure AD as the value of the Username to establish the link relationship.

To configure and test Azure AD single sign-on with TeamSeer, you need to complete the following building blocks:

  1. Configuring Azure AD Single Sign-On - to enable your users to use this feature.
  2. Creating an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
  3. Creating a TeamSeer test user - to have a counterpart of Britta Simon in TeamSeer that is linked to the Azure AD representation of user.
  4. Assigning the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  5. Testing Single Sign-On - to verify whether the configuration works.

Configuring Azure AD single sign-on

In this section, you enable Azure AD single sign-on in the Azure portal and configure single sign-on in your TeamSeer application.

To configure Azure AD single sign-on with TeamSeer, perform the following steps:

  1. In the Azure portal, on the TeamSeer application integration page, click Single sign-on.

    Configure Single Sign-On

  2. On the Single sign-on dialog, select Mode as SAML-based Sign-on to enable single sign-on.

    Configure Single Sign-On

  3. On the TeamSeer Domain and URLs section, perform the following steps:

    Configure Single Sign-On

    In the Sign-on URL textbox, type a URL using the following pattern: https://www.teamseer.com/<companyid>

    Note

    The value is not real. Update the value with the actual Sign-On URL. Contact TeamSeer Client support team to get the value.

  4. On the SAML Signing Certificate section, click Certificate(Base64) and then save the certificate file on your computer.

    Configure Single Sign-On

  5. Click Save button.

    Configure Single Sign-On

  6. On the TeamSeer Configuration section, click Configure TeamSeer to open Configure sign-on window. Copy the SAML Single Sign-On Service URL from the Quick Reference section.

    Configure Single Sign-On

  7. In a different web browser window, log in to your TeamSeer company site as an administrator.

  8. Go to HR Admin.

    HR Admin

  9. Click Setup.

    Setup

  10. Click Set up SAML provider details.

    SAML Settings

  11. In the SAML provider details section, perform the following steps:

    SAML Settings

    a. Paste the Single Sign-On Service URL value in to the URL textbox.

    b. Open your base-64 encoded certificate in notepad, copy the content of it in to your clipboard, and then paste it to the IdP Public Certificate textbox.

  12. To complete the SAML provider configuration, perform the following steps:

    SAML Settings

    a. In the Test Email Addresses, type the test user’s email address.

    b. In the Issuer textbox, type the Issuer URL of the service provider.

    c. Click Save.

Tip

You can now read a concise version of these instructions inside the Azure portal, while you are setting up the app! After adding this app from the Active Directory > Enterprise Applications section, simply click the Single Sign-On tab and access the embedded documentation through the Configuration section at the bottom. You can read more about the embedded documentation feature here: Azure AD embedded documentation

Creating an Azure AD test user

The objective of this section is to create a test user in the Azure portal called Britta Simon.

Create Azure AD User

To create a test user in Azure AD, perform the following steps:

  1. In the Azure portal, on the left navigation pane, click Azure Active Directory icon.

    Creating an Azure AD test user

  2. To display the list of users, go to Users and groups and click All users.

    Creating an Azure AD test user

  3. To open the User dialog, click Add on the top of the dialog.

    Creating an Azure AD test user

  4. On the User dialog page, perform the following steps:

    Creating an Azure AD test user

    a. In the Name textbox, type BrittaSimon.

    b. In the User name textbox, type the email address of BrittaSimon.

    c. Select Show Password and write down the value of the Password.

    d. Click Create.

Creating a TeamSeer test user

To enable Azure AD users to log in to TeamSeer, they must be provisioned in to ShiftPlanning. In the case of TeamSeer, provisioning is a manual task.

To provision a user account, perform the following steps:

  1. Log in to your TeamSeer company site as an administrator.

  2. Perform the following steps:

    HR Admin

    a. Go to HR Admin > Users.

    b. Click Run the New User wizard.

  3. In the User Details section, perform the following steps:

    User Details

    a. Type the First Name, Surname, User name (Email address) of a valid AAD account you want to provision in to the related textboxes.

    b. Click Next.

  4. Follow the on-screen instructions for adding a new user, and click Finish.

Note

You can use any other TeamSeer user account creation tools or APIs provided by TeamSeer to provision Azure AD user accounts.

Assigning the Azure AD test user

In this section, you enable Britta Simon to use Azure single sign-on by granting access to TeamSeer.

Assign User

To assign Britta Simon to TeamSeer, perform the following steps:

  1. In the Azure portal, open the applications view, and then navigate to the directory view and go to Enterprise applications then click All applications.

    Assign User

  2. In the applications list, select TeamSeer.

    Configure Single Sign-On

  3. In the menu on the left, click Users and groups.

    Assign User

  4. Click Add button. Then select Users and groups on Add Assignment dialog.

    Assign User

  5. On Users and groups dialog, select Britta Simon in the Users list.

  6. Click Select button on Users and groups dialog.

  7. Click Assign button on Add Assignment dialog.

Testing single sign-on

If you want to test your single sign-on settings, open the Access Panel. For more details about the Access Panel, see Introduction to the Access Panel.

Additional resources