Tutorial: Azure Active Directory integration with UserVoice

In this tutorial, you learn how to integrate UserVoice with Azure Active Directory (Azure AD). Integrating UserVoice with Azure AD provides you with the following benefits:

  • You can control in Azure AD who has access to UserVoice.
  • You can enable your users to be automatically signed-in to UserVoice (Single Sign-On) with their Azure AD accounts.
  • You can manage your accounts in one central location - the Azure portal.

If you want to know more details about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory. If you don't have an Azure subscription, create a free account before you begin.

Prerequisites

To configure Azure AD integration with UserVoice, you need the following items:

  • An Azure AD subscription. If you don't have an Azure AD environment, you can get a free account
  • UserVoice single sign-on enabled subscription

Scenario description

In this tutorial, you configure and test Azure AD single sign-on in a test environment.

  • UserVoice supports SP initiated SSO

To configure the integration of UserVoice into Azure AD, you need to add UserVoice from the gallery to your list of managed SaaS apps.

To add UserVoice from the gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

    The Azure Active Directory button

  2. Navigate to Enterprise Applications and then select the All Applications option.

    The Enterprise applications blade

  3. To add new application, click New application button on the top of dialog.

    The New application button

  4. In the search box, type UserVoice, select UserVoice from result panel then click Add button to add the application.

    UserVoice in the results list

Configure and test Azure AD single sign-on

In this section, you configure and test Azure AD single sign-on with UserVoice based on a test user called Britta Simon. For single sign-on to work, a link relationship between an Azure AD user and the related user in UserVoice needs to be established.

To configure and test Azure AD single sign-on with UserVoice, you need to complete the following building blocks:

  1. Configure Azure AD Single Sign-On - to enable your users to use this feature.
  2. Configure UserVoice Single Sign-On - to configure the Single Sign-On settings on application side.
  3. Create an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
  4. Assign the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  5. Create UserVoice test user - to have a counterpart of Britta Simon in UserVoice that is linked to the Azure AD representation of user.
  6. Test single sign-on - to verify whether the configuration works.

Configure Azure AD single sign-on

In this section, you enable Azure AD single sign-on in the Azure portal.

To configure Azure AD single sign-on with UserVoice, perform the following steps:

  1. In the Azure portal, on the UserVoice application integration page, select Single sign-on.

    Configure single sign-on link

  2. On the Select a Single sign-on method dialog, select SAML/WS-Fed mode to enable single sign-on.

    Single sign-on select mode

  3. On the Set up Single Sign-On with SAML page, click Edit icon to open Basic SAML Configuration dialog.

    Edit Basic SAML Configuration

  4. On the Basic SAML Configuration section, perform the following steps:

    UserVoice Domain and URLs single sign-on information

    a. In the Sign on URL text box, type a URL using the following pattern: https://<tenantname>.UserVoice.com

    b. In the Identifier (Entity ID) text box, type a URL using the following pattern: https://<tenantname>.UserVoice.com

    Note

    These values are not real. Update these values with the actual Sign on URL and Identifier. Contact UserVoice Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal.

  5. In the SAML Signing Certificate section, click Edit button to open SAML Signing Certificate dialog.

    Edit SAML Signing Certificate

  6. In the SAML Signing Certificate section, copy the Thumbprint and save it on your computer.

    Copy Thumbprint value

  7. On the Set up UserVoice section, copy the appropriate URL(s) as per your requirement.

    Copy configuration URLs

    a. Login URL

    b. Azure AD Identifier

    c. Logout URL

Configure UserVoice Single Sign-On

  1. In a different web browser window, sign in to your UserVoice company site as an administrator.

  2. In the toolbar on the top, click Settings, and then select Web portal from the menu.

    Settings Section On App Side

  3. On the Web portal tab, in the User authentication section, click Edit to open the Edit User Authentication dialog page.

    Web portal Tab

  4. On the Edit User Authentication dialog page, perform the following steps:

    Edit user authentication

    a. Click Single Sign-On (SSO).

    b. Paste the Login URL value, which you have copied from the Azure portal into the SSO Remote Sign-In textbox.

    c. Paste the Logout URL value, which you have copied from the Azure portal into the SSO Remote Sign-Out textbox.

    d. Paste the Thumbprint value , which you have copied from Azure portal into the Current certificate SHA1 fingerprint textbox.

    e. Click Save authentication settings.

Create an Azure AD test user

The objective of this section is to create a test user in the Azure portal called Britta Simon.

  1. In the Azure portal, in the left pane, select Azure Active Directory, select Users, and then select All users.

    The "Users and groups" and "All users" links

  2. Select New user at the top of the screen.

    New user Button

  3. In the User properties, perform the following steps.

    The User dialog box

    a. In the Name field enter BrittaSimon.

    b. In the User name field type brittasimon@yourcompanydomain.extension. For example, BrittaSimon@contoso.com

    c. Select Show password check box, and then write down the value that's displayed in the Password box.

    d. Click Create.

Assign the Azure AD test user

In this section, you enable Britta Simon to use Azure single sign-on by granting access to UserVoice.

  1. In the Azure portal, select Enterprise Applications, select All applications, then select UserVoice.

    Enterprise applications blade

  2. In the applications list, select UserVoice.

    The UserVoice link in the Applications list

  3. In the menu on the left, select Users and groups.

    The "Users and groups" link

  4. Click the Add user button, then select Users and groups in the Add Assignment dialog.

    The Add Assignment pane

  5. In the Users and groups dialog select Britta Simon in the Users list, then click the Select button at the bottom of the screen.

  6. If you are expecting any role value in the SAML assertion then in the Select Role dialog select the appropriate role for the user from the list, then click the Select button at the bottom of the screen.

  7. In the Add Assignment dialog click the Assign button.

Create UserVoice test user

To enable Azure AD users to sign in to UserVoice, they must be provisioned into UserVoice. In the case of UserVoice, provisioning is a manual task.

To provision a user account, perform the following steps:

  1. Sign in to your UserVoice tenant.

  2. Go to Settings.

    Settings

  3. Click General.

  4. Click Agents and permissions.

    Agents and permissions

  5. Click Add admins.

    Add admins

  6. On the Invite admins dialog, perform the following steps:

    Invite admins

    a. In the Emails textbox, type the email address of the account you want to provision, and then click Add.

    b. Click Invite.

Note

You can use any other UserVoice user account creation tools or APIs provided by UserVoice to provision AAD user accounts.

Test single sign-on

In this section, you test your Azure AD single sign-on configuration using the Access Panel.

When you click the UserVoice tile in the Access Panel, you should be automatically signed in to the UserVoice for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.

Additional Resources