Tutorial: Azure Active Directory integration with UserVoice

In this tutorial, you learn how to integrate UserVoice with Azure Active Directory (Azure AD).

Integrating UserVoice with Azure AD provides you with the following benefits:

  • You can control in Azure AD who has access to UserVoice.
  • You can enable your users to automatically get signed-on to UserVoice (Single Sign-On) with their Azure AD accounts.
  • You can manage your accounts in one central location - the Azure portal.

If you want to know more details about SaaS app integration with Azure AD, see what is application access and single sign-on with Azure Active Directory.

Prerequisites

To configure Azure AD integration with UserVoice, you need the following items:

  • An Azure AD subscription
  • A UserVoice single sign-on enabled subscription

Note

To test the steps in this tutorial, we do not recommend using a production environment.

To test the steps in this tutorial, you should follow these recommendations:

  • Do not use your production environment, unless it is necessary.
  • If you don't have an Azure AD trial environment, you can get a one-month trial.

Scenario description

In this tutorial, you test Azure AD single sign-on in a test environment. The scenario outlined in this tutorial consists of two main building blocks:

  1. Adding UserVoice from the gallery
  2. Configuring and testing Azure AD single sign-on

To configure the integration of UserVoice into Azure AD, you need to add UserVoice from the gallery to your list of managed SaaS apps.

To add UserVoice from the gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

    The Azure Active Directory button

  2. Navigate to Enterprise applications. Then go to All applications.

    The Enterprise applications blade

  3. To add new application, click New application button on the top of dialog.

    The New application button

  4. In the search box, type UserVoice, select UserVoice from result panel then click Add button to add the application.

    UserVoice in the results list

Configure and test Azure AD single sign-on

In this section, you configure and test Azure AD single sign-on with UserVoice based on a test user called "Britta Simon".

For single sign-on to work, Azure AD needs to know what the counterpart user in UserVoice is to a user in Azure AD. In other words, a link relationship between an Azure AD user and the related user in UserVoice needs to be established.

In UserVoice, assign the value of the user name in Azure AD as the value of the Username to establish the link relationship.

To configure and test Azure AD single sign-on with UserVoice, you need to complete the following building blocks:

  1. Configure Azure AD Single Sign-On - to enable your users to use this feature.
  2. Create an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
  3. Create a UserVoice test user - to have a counterpart of Britta Simon in UserVoice that is linked to the Azure AD representation of user.
  4. Assign the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  5. Test single sign-on - to verify whether the configuration works.

Configure Azure AD single sign-on

In this section, you enable Azure AD single sign-on in the Azure portal and configure single sign-on in your UserVoice application.

To configure Azure AD single sign-on with UserVoice, perform the following steps:

  1. In the Azure portal, on the UserVoice application integration page, click Single sign-on.

    Configure single sign-on link

  2. On the Single sign-on dialog, select Mode as SAML-based Sign-on to enable single sign-on.

    Single sign-on dialog box

  3. On the UserVoice Domain and URLs section, perform the following steps:

    UserVoice Domain and URLs single sign-on information

    a. In the Sign-on URL textbox, type a URL using the following pattern: https://<tenantname>.UserVoice.com

    b. In the Identifier textbox, type a URL using the following pattern: https://<tenantname>.UserVoice.com

    Note

    These values are not real. Update these values with the actual Sign-On URL and Identifier. Contact UserVoice Client support team to get these values.

  4. On the SAML Signing Certificate section, copy the THUMBPRINT value of certificate.

    The Certificate download link

  5. Click Save button.

    Configure Single Sign-On Save button

  6. On the UserVoice Configuration section, click Configure UserVoice to open Configure sign-on window. Copy the Sign-Out URL, and SAML Single Sign-On Service URL from the Quick Reference section.

    UserVoice Configuration

  7. In a different web browser window, log in to your UserVoice company site as an administrator.

  8. In the toolbar on the top, click Settings, and then select Web portal from the menu.

    Settings Section On App Side

  9. On the Web portal tab, in the User authentication section, click Edit to open the Edit User Authentication dialog page.

    Web portal Tab

  10. On the Edit User Authentication dialog page, perform the following steps:

    Edit user authentication

    a. Click Single Sign-On (SSO).

    b. Paste the SAML Single Sign-On Service URL value, which you have copied from the Azure portal into the SSO Remote Sign-In textbox.

    c. Paste the Sign-Out URL value, which you have copied from the Azure portal into the SSO Remote Sign-Out textbox.

    d. Paste the Thumbprint value , which you have copied from Azure portal into the Current certificate SHA1 fingerprint textbox.

    e. Click Save authentication settings.

Tip

You can now read a concise version of these instructions inside the Azure portal, while you are setting up the app! After adding this app from the Active Directory > Enterprise Applications section, simply click the Single Sign-On tab and access the embedded documentation through the Configuration section at the bottom. You can read more about the embedded documentation feature here: Azure AD embedded documentation

Create an Azure AD test user

The objective of this section is to create a test user in the Azure portal called Britta Simon.

Create an Azure AD test user

To create a test user in Azure AD, perform the following steps:

  1. In the Azure portal, in the left pane, click the Azure Active Directory button.

    The Azure Active Directory button

  2. To display the list of users, go to Users and groups, and then click All users.

    The "Users and groups" and "All users" links

  3. To open the User dialog box, click Add at the top of the All Users dialog box.

    The Add button

  4. In the User dialog box, perform the following steps:

    The User dialog box

    a. In the Name box, type BrittaSimon.

    b. In the User name box, type the email address of user Britta Simon.

    c. Select the Show Password check box, and then write down the value that's displayed in the Password box.

    d. Click Create.

Create a UserVoice test user

To enable Azure AD users to log in to UserVoice, they must be provisioned into UserVoice. In the case of UserVoice, provisioning is a manual task.

To provision a user account, perform the following steps:

  1. Log in to your UserVoice tenant.

  2. Go to Settings.

    Settings

  3. Click General.

  4. Click Agents and permissions.

    Agents and permissions

  5. Click Add admins.

    Add admins

  6. On the Invite admins dialog, perform the following steps:

    Invite admins

    a. In the Emails textbox, type the email address of the account you want to provision, and then click Add.

    b. Click Invite.

Note

You can use any other UserVoice user account creation tools or APIs provided by UserVoice to provision AAD user accounts.

Assign the Azure AD test user

In this section, you enable Britta Simon to use Azure single sign-on by granting access to UserVoice.

Assign the user role

To assign Britta Simon to UserVoice, perform the following steps:

  1. In the Azure portal, open the applications view, and then navigate to the directory view and go to Enterprise applications then click All applications.

    Assign User

  2. In the applications list, select UserVoice.

    The UserVoice link in the Applications list

  3. In the menu on the left, click Users and groups.

    The "Users and groups" link

  4. Click Add button. Then select Users and groups on Add Assignment dialog.

    The Add Assignment pane

  5. On Users and groups dialog, select Britta Simon in the Users list.

  6. Click Select button on Users and groups dialog.

  7. Click Assign button on Add Assignment dialog.

Test single sign-on

In this section, you test your Azure AD single sign-on configuration using the Access Panel.

When you click the UserVoice tile in the Access Panel, you should get automatically signed-on to your UserVoice application. For more information about the Access Panel, see Introduction to the Access Panel.

Additional resources