Manage your connected devices from the My Profile (preview) portal

You can manage the devices you're connected to using your work or school account, disabling any that you no longer own, from the Devices page of the My Profile portal.

If what you're seeing on your screen doesn't match what's being covered in this article, it means that your administrator hasn't turned on this experience yet. Until this experience is turned on, you must follow the instructions and information in the My Apps portal help section.

View your connected devices

  1. Sign in to your work or school account and then go to your page.

  2. Select Devices from the left navigation pane or select the Manage devices link from the Devices block.

    My Profile page, showing highlighted Devices links

  3. Review the information for your connected devices, making sure you recognize them all.

    Device page, showing connected devices

Disable a device

You can disable any of your connected devices at any time. This is especially important if a device isn't familiar to you or if a device is lost or stolen. After you disable a device, it can no longer be authenticated by your organization, and will be unable to access any of your organization's resources.


If you disable a device by mistake, there's no way to undo it. You'll have to contact your organization's administrator to add the device again.

  1. Select Disable from the device you want to remove.

    Device page with highlighted Disable link

  2. Select Yes to confirm you want to disable the device.

Next steps