Manually add an account to the app

If your camera is unable to capture the QR code, you can manually add your account information to the Microsoft Authenticator app for two-factor verification. This works for work or school accounts and non-Microsoft accounts.

The codes provided for your accounts aren't case-sensitive and don't require spaces when added into the Microsoft Authenticator app.

Important

Before you can add your account, you must download and install the Microsoft Authenticator app. If you haven't done that yet, follow the steps in the Download and install the app article.

Add your work or school account

  1. On your computer, note the Code and Url information on the Configure mobile app page. Keep this page open so you can see the code and URL.

    Screen that provides the QR code

  2. Open the Microsoft Authenticator app, select Add account from the Customize and control icon in the upper-right, and then select Work or school account.

  3. Select OR ENTER CODE MANUALLY.

    Screen for scanning a QR code

  4. Enter the Code and URL from Step 1, and then select Finish.

    Screen for entering code and URL

    The Accounts screen of the app shows you your account name and a six-digit verification code. For additional security, the verification code changes every 30 seconds preventing someone from using a code multiple times.

Add your Google account

  1. On your computer, select CAN'T SCAN IT from the Set up Authenticator page with the QR code.

    The Can't scan barcode page appears with the secret code. Keep this page open so you can see the secret code.

  2. Open the Microsoft Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY.

  3. Enter an Account name (for example, Google) and type the Secret key from Step 1, and then select Finish.

  4. On the Set up Authenticator page on your computer, type the six-digit verification code provided in the app for your Google account, and then select Verify.

    The Accounts screen of the app shows you your account name and a six-digit verification code. For additional security, the verification code changes every 30 seconds preventing someone from using a code multiple times.

    Note

    For more information about two-factor verification and your Google account, see Turn on 2-Step Verification and Learn more about 2-Step Verification.

Add your Facebook account

  1. On the Set up via Third Party Authenticator page, which includes the QR code, and a code written out for entry into your app. Keep this page open so you can see the code.

  2. Open the Microsoft Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY.

  3. Enter an Account name (for example, Facebook) and type the Secret key from Step 1, and then select Finish.

  4. On the Two-Factor Authenticator page on your computer, type the six-digit verification code provided in the app for your Facebook account, and then select Verify.

    The Accounts screen of the app shows you your account name and a six-digit verification code. For additional security, the verification code changes every 30 seconds preventing someone from using a code multiple times.

    Note

    For more information about two-factor verification and your Facebook account, see What is two-factor authentication and how does it work?.

Add your Amazon account

You can add your Amazon account by turning on two-factor verification and then adding the account to the app.

  1. On your computer, select Can't scan the barcode from the Choose how you'll receive codes page with the QR code.

    The Can't scan the barcode message appears with the secret code. Keep this message open so you can see the secret code.

  2. Open the Microsoft Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY.

  3. Enter an Account name (for example, Amazon) and type the Secret key from Step 1, and then select Finish.

  4. Complete the rest of the sign-up process, including adding a backup verification method such as a text message, and then select Send code.

  5. On the Add a backup verification method page on your computer, type the six-digit verification code provided by your backup verification method for your Amazon account, and then select Verify code and continue.

  6. On the Almost done page, decide whether to make your computer a trusted device, and then select Got it. Turn on Two-Step Verification.

    The Advanced Security Settings page appears, showing your updated two-factor verification details.

    Note

    For more information about two-factor verification and your Amazon account, see About Two-Step Verification and Signing in with Two-Step Verification.

Next steps