Region or SKU unavailable

This article describes how to resolve the issue of an Azure subscription not having access to a region or a VM SKU.

Symptoms

When deploying a virtual machine, you receive one of the following error messages:

Code: SkuNotAvailable
Message: The requested size for resource '<resource>' is currently not available in location 
'<location>' zones '<zone>' for subscription '<subscriptionID>'. Please try another size or 
deploy to a different location or zones. See https://aka.ms/azureskunotavailable for details.
Message: Your subscription doesn’t support virtual machine creation in <location>. Choose a 
different location. Supported locations are <list of locations>
Code: NotAvailableForSubscription
Message: This size is currently unavailable in this location for this subscription

When purchasing Reserved Virtual Machine Instances, you receive one of the following error messages:

Message: Your subscription doesn’t support virtual machine reservation in <location>. Choose a 
different location. Supported locations are: <list of locations>  
Message: This size is currently unavailable in this location for this subscription

When creating a support request to increase compute core quota, a region or a SKU family is not available for selection.

Solution

We first recommend that you consider an alternative region or SKU that meets your business needs. If you’re unable to find a suitable region or SKU, create a "Subscription Management" support request following the steps below:

  • On the Basics page, select Issue type as "Subscription Management", select the subscription and click "Next".

Basics blade

  • On the Problem page, select the Problem type as “Other General Questions”.
  • In the Details section:
    • Please indicate if you’re looking to deploy virtual machines or purchase Reserved Virtual Machine Instances
    • Please specify the region, SKU, and the number of virtual machine instances that you're planning to deploy or purchase

Problem

  • Enter your contact details and click "Create".

Contact Information

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Learn more

Azure Support FAQ