Limited Access features of Azure Video Indexer

Important

Face service access is limited based on eligibility and usage criteria in order to support our Responsible AI principles. Face service is only available to Microsoft managed customers and partners. Use the Face Recognition intake form to apply for access.

Our vision is to empower developers and organizations to leverage AI to transform society in positive ways. We encourage responsible AI practices to protect the rights and safety of individuals. Microsoft facial recognition services are Limited Access in order to help prevent the misuse of the services in accordance with our AI Principles and facial recognition principles. The Face Identify and Celebrity Recognition operations in Azure Video Indexer are Limited Access features that require registration.

Since the announcement on June 11th, 2020, customers may not use, or allow use of, any Azure facial recognition service by or for a police department in the United States.

Application process

Limited Access features of Azure Video Indexer are only available to customers managed by Microsoft, and only for use cases selected at the time of registration. Other Azure Video Indexer features do not require registration to use.

Customers and partners who wish to use Limited Access features of Azure Video Indexer are required to submit an intake form. Access is subject to Microsoft’s sole discretion based on eligibility criteria and a vetting process. Microsoft may require customers and partners to reverify this information periodically.

The Azure Video Indexer service is made available to customers and partners under the terms governing their subscription to Microsoft Azure Services (including the Service Specific Terms). Please review these terms carefully as they contain important conditions and obligations governing your use of Azure Video Indexer.

Limited access features

This section talks about limited access features in Azure Video Indexer.

When did I create the account? Trial Account (Free) Paid Account
(classic or ARM-based)
Existing VI accounts

created before June 21, 2022
Able to access face identification, customization and celebrities recognition till June 2023.

Recommended: Move to a paid account and afterward fill in the intake form and based on the eligibility criteria we will enable the features also after the grace period.
Able to access face identification, customization and celebrities recognition till June 2023*.

Recommended: fill in the intake form and based on the eligibility criteria we will enable the features also after the grace period.

We proactively sent emails to these customers + AEs.
New VI accounts

created after June 21, 2022
Not able the access face identification, customization and celebrities recognition as of today.

Recommended: Move to a paid account and afterward fill in the intake form. Based on the eligibility criteria we will enable the features (after max 10 days).
Azure Video Indexer disables the access face identification, customization and celebrities recognition as of today by default, but gives the option to enable it.

Recommended: Fill in the intake form and based on the eligibility criteria we will enable the features (after max 10 days).

*In Brazil South we also disabled the face detection.

Help and support

FAQ about Limited Access can be found here.

If you need help with Azure Video Indexer, find support here.

Report Abuse of Azure Video Indexer.

Next steps

Learn more about the legal terms that apply to this service here.