Connect a bot to channels

A channel is a connection between the Bot Framework and communication apps. You configure a bot to connect to the channels you want it to be available on. For example, a bot connected to the Skype channel can be added to a contact list and people can interact with it in Skype.

The channels include many popular services, such as Cortana, Facebook Messenger, Kik, and Slack, as well as several others. Skype and Web Chat are pre-configured for you.

Connecting to channels is quick and easy in the Azure Portal.

Get started

For most channels, you must provide channel configuration information to run your bot on the channel. Most channels require that your bot have an account on the channel, and others, like Facebook Messenger, require your bot to have an application registered with the channel also.

To configure your bot to connect to a channel, complete the following steps:

  1. Sign in to the Azure Portal.
  2. Select the bot that you want to configure.
  3. In the Bot Service blade, click Channels under Bot Management.
  4. Click the icon of the channel you want to add to your bot.

Connect to channels

After you've configured the channel, users on that channel can start using your bot.

Publish a bot

The publishing process is different for each channel.


Bots are published to Cortana from the dashboard and are used to power Cortana skills. Publishing a bot submits it for review. Cortana skills can be deployed for your own use, deployed to a small group, or published to the world.


Bots are published to Skype from the configuration page. Publishing a bot submits it for review. Before review, the bot is limited to 100 contacts. Approved bots do not have limited contacts and you may opt to have the bot included in the Skype bot directory.

Skype for Business

Skype for Business bots are registered with a Skype for Business Online tenant by a Tenant Administrator.


To view the status of a review, open the bot in the Bot Framework Portal and click Channels. If the bot is not approved, the result will link to the reason why. After making the required changes, resubmit the bot for review.