Get assistance

We know that getting the right support at the right time will accelerate your migration efforts. Review the assistance avenues below to meet your needs.

Microsoft Support

Microsoft offers a basic support plan to all Azure customers. You have 24x7 access to billing and subscription support, online self-help, documentation, white papers, and support forums.

If you need help from Microsoft Support while using Azure, follow these steps to create a support request:

  1. Select Help + support in the Azure portal.
  2. Select New support request to enter details about your issue and contact support.
  1. Select Help + support.
  2. Select New support request to enter details about your issue and contact support.

To view your support requests, follow these steps:

  1. Select Help + support in the Azure portal.
  2. Select All support requests to view your support requests.
  1. Select Help + support.
  2. Select All support requests to view your support requests.

Need support engineer assistance for deep technical guidance?

  1. Select Help + support in the Azure portal.
  2. Select Support Plans to review the plans available to you.
  1. Select Help + support.
  2. Select Support Plans to review the plans available to you.

Online communities

The following online communities provide community-based support: